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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Good response time, simple, clear answers, easy to follow instructions. Would recommend to anyone needing assistance with local government.
I was in need of having 50+ Antiques Appraised. After many hours of my own online research I realized I needed a professional…. JustAnswer has been supplying Extensive Detailed Appraisals for me since 2018. I am beyond satisfied. I am thankful for their Quick and Complete Appraisals and Information about each item. They are Totally Worth It!
Extremely Satisfied Customer, Southern California
Was helpful. Would lik sound to come over when I've been responded to from your app
The technician talked me through it step by step and waited patiently until I found the problem and he gave me the solution to fix the problem I'm satisfied and so was the customer I will continue to use his help through out my HVAC Career
My dachshunds licked a container that I had sprayed with Dawn Powerwash. I googled a question about this situation and found Just Answer that way. Glad I did! The conversation with intake and the Vet was all chat, I did have the offer for a phone call with the vet but chat worked well! Intake was awesome, kept me posted once they gathered initial info and asked appropriate questions. Got me connected with a vet quickly. Vet reviewed my input in chat, offered appropriate advice as far as how to treat and what to watch for. Made sure I was comfortable with the advice and treatment protocol. I have been a nurse for 29 years, I am very impressed with the approach as far as gathering information, making sure to keep me in the loop and connecting me with a Vet quickly who was able to address the situation! Thank you!
I was given very clear instruction to email customer service and use model number and tracking number for my order of a weedeater with several blades and wheels.Then my name, address and phone number.
I am waiting for a response.
My question regarding onion toxicity in dogs was answered by the veterinarian.
I was somewhat lost. But, I would've appreciated talking to a live individual in order to explain my dilemma more efficiently. I had called the number and it hung up on me.
I had questions regarding garnishment of funds and how to reply to other lawsuit summons.
Jared was very helpful, was not in a rush and offered thoughtful suggestions which will help is greatly in the repair
Very helpful with advising how to handle my dog who seems to eat anything that hits the floor
They had my phone up and working really fast. Great service I would recommend them to anyone I know
Quick and easy Explanation was clear. Fast response. Thanks
Expert was fully knowledgeable about my issue, and was able to provide a solution
My tech was thorough in his investigation into my smart tv issue. His response was great and helped me find what I needed. Now I have to implement his suggestions.
Overall I am very satisfied with JustAnswer, however, as this was my first time using the service, I was not clear on the process and lost chat with one of the vets when clicked on the back button on the website. I ended up resubmitting my issue and connecting with two different Veterinarians. I finally downloaded the app and had messages from both.
Very helpful and patient. I know nothing about computers and she got me connected, so thankful.
I like that he was personable and did give me information I was able to use. I do wish though that we would be able to get prescription meds from vets since it's VERY hard to get a vet when you are new to area
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

