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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I'm on oxygen 24/7 and use a portable when I'm away from my home base unit. I use it to get from point A to point B. My base unit is upstairs. After trying everything I know, I found Just Answer (the name "Just Answer" is more than appropriate,) Imagine a competent technician trying to explain to a 90 year old woman what to do. I was able to follow his instructions and get my unit up and running. Do I remember what he told me? No, but I could do it again if needed. Glen was able to keep me calm and follow his instructions while my mind was looking for an alternate way of breathing! Thank you to all of you who helped me. In fact I like the entire structure of your business. It is organized and efficient.
The best experience and and interaction i have had with a medical professional. I will never enter an office unless I am required to do. This is the best service. Thank you and I will definitely send out referrals.
I was trying to sync up my new car with the my garage door opener. I watched probably 8 different YouTube videos including one from Cadillac. I sent my question to JustAsk and got a quick reply with instructions. It worked perfectly…. Ill use them in the future!
Nathan understood my problem and resolved it quickly after I had spent days trying on my own.
Quite relieved and satisfied with this service and this technician.
When I went to pay, the only charge mentioned was the 5 dollar refundable charge. I didnt see anything about a 90 dollar charge until it went through.
Guided me right to the issue after I chased my tail for 2 days. Vehicle is now purring like a kitten with no addition expenses needed on my part.
I've never seen in a coin where Kennedy's hair covers the bottom rocker of the E and most of both lower panels of the R. It made me question it.
I lost all sound from the radio and tones in the car and replace the amplifier and the closed loop to the amplifier I still don't have sound now I'm going to check the internal fuse in the power distribution box color red where the spare tire is by the battery and replace that and hopefully regain the sound
My account with Venmo was suspended and I had a difficult time trying to reopen the account. The technician was very helpful. I was able to close the suspended account and transfer my funds over to a new account.
I was very happy with the experience- my technician questioned me, then sent me a link to a YouTube video which allowed me to fix the problem
After providing brand and model of my washing machine, as well as the problem issues, I received a diagnosis that makes sense. I also received a cost comparison to evaluate whether it would be more expensive to repair my machine or to buy a new one. Great info in a short amount of time.
I int acted "Just Answer" about a side effect to an antibiotic. I was connected with a urologist, Dr. Dago, and he was very helpful. I am following his directions today.
Dr Martin eased my fear that I had overdosed my dog on benedryl. I'm so thankful for this AFFORDABLE service! It's the second time I've used it. Both doctors were so friendly and knew how to answer my questions! I've recommended it to several people! Thank you for being there!
I had specific question regarding the validity of a Chinese passport and visa. I felt they were suspect, Attorney Clay G. Confirmed my suspicions... they were fake.
The doctor was very comforting and patient and really understood what my doctor was doing due to kidney disease as well and he offered suggestions he would send to my doctor if I wanted excellent experience
Your advisor was very friendly, quickly assessed my problem and I was able to resolve my issue by myself on my very old stove.
Thank you.
I paid out money in order to get a package from someone for 6.2 million dollars after sending 200 dollars for delivery and 150 dollars for a receipt they wanted 150 more to give to the FBI
Dr. Basu was very helpful and detailed in regards to helping me with questions I had regarding baby kicks in my third trimester. I was connected immediately as well which was helpful as I have not been able to get in touch with my normal OB today.
My dog all of a sudden wouldn't eat as normal and then she started throwing up. I googled the symptoms and answered a few questions and was connected with a vet. She informed me to get my Bella to a vet ASAP.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

