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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Tony was very quick answering the questions I had. He gave me all the details that I wanted to know.
Good experience. Tech helped to resolve the issue for me. May use this service again.
The experience was fine with their help, just wished we could have gone back to our old format!
I tryed set up my quit claim deed by myself. I was unable to identify the correct paperwork needed for the transaction. I called just answer to help me through this as Iset up my quit claim deed by myself. I was unable to identify the correct paperwork needed for the transaction. I called just answer to help me through this as I have used them before. Within minutes, they had a lawyer call me identifying that I didn't need a lawyer and emailed me the correct forms for the procedure. I thought this was gonna be long and drawn out, but they made it short and sweet.
It was late evening and I just came home after a week long vacation- cat sitter didn't notice growth on cats neck, I couldn't tell if it was a fatty tumor or abscess. Vet gave good advice and it ended up an absces, after it opened Vet answered more questions. Thank you for this service it put my mind at ease, and saved a trip to animal ER😻
Enjoyed the professional way the legal eagle lawyer helped me to answer some of my questions. I recommend this site to someone who have a legal question.
It was a great piece of advice by Phil. He is really amazing to provide such appropriate advice without seeing the device.
Made me keep up chasing electrical problems. Glad the technician was knowledgeable.
Described symptoms and the answer was different options to consider and very helpful. Happy to recommend.
Old modem was fried by thunder storms and was relaced. I've been spending way too much time reconnecting all the devices in my house that are internet dependant. And the network TV setbox just didn't repond - I needed help.
Arinba, my technician was well informed and knowledgeable. He patiently worked with me (he did all the work and I only did what he told me). I allowed him to remotely access my computer and he identified the reason my desktop computer was not communicating with my printer. I am so pleased to go wireless and get rid of the cable. I highly recommend JustAnswer. I don't know if the other technicians are as competent as Arinbar, but I was totally happy with the results.
Jeremy was pleasant knowledgeable, and very supportive of what corrective measures begin the process of resolving the current legal issue
Painless considering i am not technically inclined and the issue had been there for a year!
Very friendly and patient and i can understand everything. He is very knowledgeable in his job. It was interesting to read everything he posted. Thank you Nick
I used the "chatbot" to explain what my problem was, which was followed up by a call from a live technician. I had just overlooked something very simple (a button on the remote control labeled "mode"- I tried just about everything else the remote lets you do). He patiently explained that, and wasn't at all condescending about it.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

