JustAnswerReviews 21,219

This sight was very helpful. Matched me with tech and he knew what vehicle I was working on and pointed me in the right directions

I was worried because my dog ate some grapes but I didn't know if I should take her to the emergency vet or wait or induce vomiting. It's Sunday so I couldn't call my vet. The matching process was very quick and the vet helped me immediately with my concern. I'm very grateful.

Answered all questions, very informative. Patient and concerned.My dog carried mouse poison in his mouth and the team and vet responded right away.

I had purchased a new Samsung TV. I could not access one of my apps with the new remote. I didn't realize that I could continue to use my former TV remote to access the apps.

My husband and I have been working with mediator for seven months. Our separation agreement had been signed because of a few issues we were at standstill and he wasnt willing to discuss into detail or resolution. The help I received last night was very beneficial. Information was a lot and detailed steps for how to move forward. A lot of info mediator didn't even share with me after all these months. I was thinking I had to give up fighting for what I thought I deserved because I didn't have 5-10k needed to retain a lawyer. My hope is back in doing the right thing.

The battery problem was explained with the various possible causes. I followed the procedures explained. The problem was found and corrected.

We are currently snowed in, and we couldn't get out to take our cat to the vet. The whole process of contacting the vet took about 10 minutes, and it made me feel so much less worried.

I called for some information about the kind of engine coolant needed for this particular vehicle, and I had a conversation with the mechanic who told me about the coolant that was needed, and how to add it to the engine. The information was exactly what I needed, and for five bucks save me an unnecessary radiator flush at a dealership.

I had to replace my water pump on my Escape. Chris answered all my questions and did it thoroughly and right on time. I love this service. It's simply fantastic and with the help I managed to save several thousand dollars in labour costs.

Answered questions I had regarding Champion dual fuel generator which had not been totally idle for almost 2 years, probably had some old gas left in the tank and would not start. We questioned the possibilty of getting quick service by switching to propane as the fuel and where we could get the LPG Hose with regulator that is shown in the operators. The answer was"yes" there is a chance since the propane does not go thru the same lines as gasoline but goes directly into the combustion chamber

We need some answers quickly in order to make a fast decision on a furnace replacement. We'd done a lot of research already but needed to get our questions answered without talking to salespeople yet. Andre was very clear and helpful and direct.

Our thermostat registered at 57° when we called for help. This is all in the middle of a winter storm warning and the temperature outside was 2° with a windchill of -1. Reid walked us through resetting our igniter and got our furnace up and working. He was patient and very knowledgeable and we are very grateful.

My experience was great! I am a senior that is not familiar with fixing problems that may exist. The technician was so very helpfully and so appreciated.
Thank you

It's the middle of an ice storm. I can't get my vet on the phone and I can't drive in the ice. The vet was very caring and I hope and pray my baby makes it without damage to her liver.

My mother's stairway chair lift stopped working and was signaling that an obstruction to one or more of the sensors was tripped. I could find no item in the top or bottom track railing. I did not consider the sensor in the footrest assembly. Charles qued me in to this area where I discovered that a mounting screw was missing causing the pressure plate to be out of balance and activate one or more of the pressure sensors. Replacement of the absent screw rebalanced the plate and the chair is back in service to my 90 year old mother. Best $5 dollars I've spent in a long while.

I tried everything recommended on the internet to correct the problem. Johnathan recognized it was more than the ordinary connection problem and walked me through the process intil it was resolved.

I have two shelter pit bull mixes, but I have never had a puppy, much less a Chihuahua.
I needed a plan to bring her into a house with multiple pets and additional family members. I received advice from a dog behaviorist from Just Answer, and it has worked beautifully!
She had issues with eating, and again, I got excellent advice from a vet here. ( I wish I could remember their names)
I just spoke with a dog trainer, Sally G, because I'm having possession aggression issues with my puppy. I have a solid plan now to implement. I feel confident and much less concerned.
I am so glad I have this app!

Kevin P. Demonstrated an exceptional understanding of the problem. We have not found the solution yet but I know we are on the right track.

The mechanic I spoke with quickly accessed my situation. My car was at a local shop that was troubleshooting the no start problem. After talking with the mechanic I shared the info an they were able to make the repairs and solved my problem.