JustAnswerReviews 22,979

Had an issue with not getting any power when turning ignition key. No attempt
To start, not even a dash light up. Did some trouble shooting under mechanics advice. Narrowed it down to the starter. Replaced the starter and it works great.

They can't diagnose or prescribe so what am I paying for? Gave me general advice that I could've found online on my own. No help and a huge waste of money!

Response time is quick. Easy to use system. Clear answers received.

A pleasant experience. Gave very good advice on the steps I could follow up on.

Denise was very kind, patient & informative.She Wanted to help me!

He helped with my exact issue in a very timely manner, and was very polite while doing so.

Dr. Bruce was a wonderful and caring vet. I felt like my dog wasn't the only one being cared for but I was also cared for right along with my Bonnie. Dr. Bruce contacted me twice after our initial conversation to check on my dog. Just the best.

It was very good, and Blake was very helpful, he guided me in the right direction to figure out more details about the fault I'm having with my bmw

Answered questions, got answers from a technician, will try his suggestions.

Alex gave some places to seek help. I will reach out after the long weekend

Great!
I was connected with a well informed expert who knew what my piece is called and what part of the world it comes from.

I was talked into pay $55 to expert an expert to help me. The problem still exists and was told there were no experts to talk with. My problem still exists which is no help to me

Water was leaking from the back interior of my refrigerator My expert gave me a simple solution. I haven't tried it yet although, the solution sound sensible.

Heard that my ex-husband might not have changed to his new wife on his old life insurance policy and is trying to fund my social security number to get the money.

I was just about to give up on the issues I was having with my MINI. It keeps having the same stuttering acceleration problem no matter what I replace. I found JustAnswer and didn't really expect anything really except maybe a place to vent and get others venting back. But when a real human certified BWM mechanic actually CALLED me to walk me through some tests to do I was floored. With that one call we could not find the problem and I had to stop working on the car unexpectedly and honestly had forgot about the original first call I had gotten. But guess what he CALLED BACK more then a few times asking if I still needed help and that he really wanted to help me get my car going. I was missing his calls until today a week later I got to talk to him, and although I was in an Uber heading to the airport we discussed a few scenarios and he said call him back after I return from my trip and he'd be happy to help! And have a great trip! I am blown away! 😃
What an awesome service this app is and more so what an awesome guy this was to be so attentive and genuine with his concern. I totally recommend this app!

My expert assistant helped me to send a complaint to American Airlines. First Cate put us on a conference call with American Airlines. Then she explained our issue, ( a fiasco, really). After going through a customer service agent, then a supervisor, Cate helped me to fill out the online form that was eventually needed. Cate stayed with me all the way! She made me feel understood and cared about. This was very important to me because I am very frustrated. If American Airlines does not resolve my issue in the 3-5 days promised, I know where to find Cate at Just Answer. Awesome specialist, awesome service, awesome experience!
Dori

I haven't heard from you about the $5 refund I was expecting.

My Cadillac expert really knows Cadillacs! In the space of four questions I learned more about my car of 20 years than I had ever known. And, he was dead right about the direction he was leading me. Caddy's not fixed yet, but at least now i have a plan of attack that is far better than my previous behavior of hoping that with tender words and soft touches it might heal up on its own.