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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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The information I received regarding the transmission is very helpful. May need further information as we are in the middle of diagnosing the problem.
So far so good. Need more time please. I consider this to be all that is needed.
I sent pictures of a vase owned by my parents. I got the origin and price I wanted! Off to the library for printing!
This about the 5th time that I have used JustAnswer and they all have good experience with true professionals that are friendly and courteous and give it their all to make sure your issues are resolved and fixed! Give them a shot at helping you, and you will be glad you did!
Hot air blowing, unable to adjust thermostat able to describe device and issue on line was referred to Andre who was able to walk me through resolution. He was patient kind and knowledgeable
That was years ago. I have a new question that I am being taken in circles now with no recognition at al from JustAnswer Robots, Clowns, Ignorant AI.
The CMU/infotainment system went out shortly after (32,600 miles) buying a car. When this happened, I
Went to dealership for assistance; I was told that they would not repair it and I needed to take it to an Audio technician. The estimate was beyond my means at that time so my car for a very long time has had
No GPS, no tape player or radio hence "no music", no cell phone hook up. Etc., and has repeatedly distracted driving by trying to reboot by flashing the Mazda logo across the screen!
The doctor asked relevant questions and gave easy to follow advice. I feel less upset than when the session started.
Excellent customer service! My issue was resolved quickly.
All my questions and concerns were professional answered. I highly recommend their expertise.
All my questions were answered by a very helpful helpful Angle Would recommend her to friends
All three people I worked with were attempting to help. The third person was the most knowledgeable and made the best suggestions to resolve my printer problem. In the future if I have an issue with my equipment I will Ask for assistance from JustAnswers.
Very satisfied with the support, response right on time with a detailed explanations. Thank you for your support
I now have a clearer idea of my options and will make reports to federal agencies to hopefully spare other victims what I have gone through!
No issues, I've been using the service for over two months and was able to get fast efficient answers to my legal questions. Overall, I am satified with the service.
He answered all my questions I was impressed how fast he got back to me very personable and answered with direct fast answers
I just moved and need helped connecting printer to new Wi-Fi.
As an oppressed minority shareholder, fighting back cost me more than I gained, which was nothing except headache and heartache over losing my husband's legacy. Lost my retirement and almost all of my sanity in years of litigation. Brandon, Esq. Of Just Answer allowed me to breathe, and I will comply with his sound advice. Thank you, Mr. Brandon.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]


Hello John,
We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.
Best,
Bella, JustAnswer Customer Care
[email protected] or 800-808-0645