JustAnswerReviews 21,259

The people I spoke with were really good, very knowledgeable

Dave was so easy to deal with and he really knew what he was doing.

Word Perfect docx to Word doc just didn't work for solutions, when applied, would come up with "code" not Word.doc.

To be fair, the tech advice given solved my problem. But I too was deceived by the initial advert which said the fee would be £5.00, which I would have been happy to pay; but when I looked at my Bank Statement I found I had been charged another £46.00, the company claiming the £5.00 was a joining fee only, and I would be charged monthly fees of £46.00 whether I used the service or not. Thank goodness I paid by Paypal, and was able to cancel the automatic payments immediately, but have not been able to claim the first £46.00 back which the advert did NOT make clear would be applied. I shall be reporting the scam to Paypal, and advise anyone considering using Just Answer to read the multiple 1 star reviews first.

The technician Mike knew exactly what I was talking about and how to go about fixing it Bravo!
I was charged $55 instead of $5 as advertised. I was told in will be refunded in3-5 days. Very disappointed in that.

All my questions were answered in a timely matter, and made perfect sense. I've been worried about my symptoms for a month and finally have the answers I needed. Dr. Jacob knows what he is talking about... thank you so much. I can sleep tonight and call my doctor in the morning knowing everything is going to be ok. I was afraid to make that appointment thinking the worst.

I guess I didn't know how to answer his call and instead of
Charging me $5 they charged me $65. Don't think it was worth the &$

Very professional and knowledgeable, and took me step by step to figure out the problem and tell me how to correct it

The technical support was five stars. But I had an issue with payment, resolved very quickly. Seemed like a very good company with a lot of integrity.

Not clear when you do this that it is a subscription... says going to charge you$5 then charges you $50. Service was great but this is a scam the way u r going about it.

Service was great! Answered my questions immediately and professionally.

Everything we did didn't work. We even tried passport, facial recognition, and I was identified three times. Then the circle spun, and spun, and spun, and spun. Added point: why do I need to answer these same questions repeatedly? Don't you keep records?

Harris was very specific in his questioning, and I believe him to be accurate in his assumption of the problem. It will need dealer assistance though.

My landlord text me saying they were raising my rent 30%. I wanted confirmation from a lawyer that the law says the cap is 10%.
He was great at telling me what the laws were that I was right that the cap is 10% with a 30 days notice.

All my questions were quickly addressed & what to look for with any symptoms

Helpful and clear with steps to take. I don't have anything else to say so forget any more comments

Just answer popped up when I asked a question on google. JA was helpful un understanding the situation. Finally, JA suggested that an arborist should be hired to help but because I didn't want to go to the expense of that I ended the contact.

My cat ate a piece of beef that was wrapped with a slice of bacon and a string was tied around it. I was afraid he needed to go to the ER that night and might even need surgery. The cat was not vomiting, was not lethargic and was still eating food. Dr Burch recommended contacting my veterinarian, observing the cat for the symptoms above and only going to the ER if the cat was symptomatic- he recommended buying hairball remedy gel and feeding cat wet food. I am doing all of the above. I contacted my vet in the morning and bought the gel and am still observing the cat for symptoms- thankfully Hudson, my cat, is doing okay so far. I am hoping that he passes the string in his stool.

Good technical help. Price was reasonable but am irritated that without telling me the charges will continue monthly until I cancel, which I will do as soon as the first payment is paid.

Accidentally initiated child lockout and could not figure out how to unlock the controls. N LG site got me onto chat where I was referred to a service tech for $5.00. Solved the problem - timing is everything. Have not hold buttobns just long enough but not too long.