JustAnswerReviews 22,610

I needed direction on where to proceed with a legal matter for a malpractice suit for a failed medical device.

My problem was an easy one to solve but I wasn't getting anywhere on my own. I decided to bite the bullet (as they say) and signup for "Just Asked". The prescreening of problem was direct an short before being sent to the queue of a repair person. Waited for maybe 2 min. When Jared came on the my screen. I did not have to repeat the situation which is frequently needed before getting help with other services. Jared told me to to something that I have already tried multiple times... but that doesn't mean you are doing it right! I was holding the lock enough to start flashing but not long enough to actually unlock. Held it long enough until 2 symbols appear above the lock button and then pressed Ice maker & the Light went out.

Squeaky door on a samsung refrigerator. Dakota was able to advise and help me to repair.

Questions were answered quickly and in detail. I would use it again if I had any questions. Thanks!

My advisor was well informed and insightful appreciated the time I spent with him and feel better about my situation. Unfortunately there is not a legal remedy for my issue, but in my opinion there should be. However I am not without alternatives. Which i will exercise.

Robert helped me confirm the repair path I was taking and was able to answer what I needed confidently. Without the call I would have done a LOT more work than was necessary to fix a washing machine line leak. On Labor Day no less!

Wanted to find out the value of an antique cup and saucer set. Was hooked up with an expert who gave me a valuation

I had to lift credit freeze to be able to buy a Christmas present. I was surprised to discover that I didn' need Experian, but Trans-Union.

Understood and resolved the issue quickly and on the first attempt

I was looking for informationabout surgical costs for our dog and had no idea what to expect and had just one option from one vet doctor. Our onlinie vet expert was helpful in pointing out things that we had not thought about as we seek out surgical options and will explore those avenues.

Excellent Internet offer At the moment it was the first offer

Had a black screen. From the initial response from the virtual assistant to reaching the tech was very easy. Problem fixed very quickly & efficiently.

Doing a remodel of a previous owner remodel and found an unusual plumbing install. Wanted to verify that the previous remodel wasn't the best execution and based on the response confirmed my concern was correct.

I was charged 45 euro ( and this is apparently a monthly subscription - that was well hidden). No resolution of my problem, and the technician just stopped the chat without warning. I've asked for a refund and cancelled the 'account' I never asked for

Praveen wanted to work on my computer. I didn't want that but by random efforts I solved the problem myself.

I needed a color wire schematic for my 2002 yukon denali. These guys had everything to me in a matter of a few minutes. Great job with the service guys!

I thought this was easy for me to ask a doctor about my baby Jasper. However I still need to chat with the doctor once again.

Anthony went above and beyond over several days to help me with trying to get my Kobo Aura 2 working again. He sent me very detailed step-by-step instructions of various methods for a fix. In the end, I accepted Kobo's offer of a free Kobo (refurnished) upon the return on my non-working Kobo. It was just too old. Highly recommend technician Anthony!