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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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The technician was able to walk me through everything I needed to fix my system
I had a specific concern thinking nicotine replacement and recently prescribed propranolol was the reason my sleep has been interrupted. I now know what to do to help this by taking my medication earlier and reducing the use of the nicotine replacement
Needed help getting out of a lease of a roach infested apartment. Answered everything so I understood.
He ate grapes and my vet told me I have to call poison control which would cost 150$ and they would tell me if I had to go to the vet or not so I found this site and got help in minutes for just 2$ and his advice saved my dog he threw up all the grapes he ate and is back to feeling great! 10/10 recommend!
Brandon was very helpful and answered my questions promptly and thoroughly.
The tech texted me steps to follow to see if I could find a solution, and he did it perfectly.
Good troubleshooting advice by Brian. I need to appy it now to fix the problem.
I needed assistance with a return policy that required the original shipping bag and shipping label. The bag was filthy and was thrown away as soon as it was open and the contents inspected. The seller requires a photo of the original shipping container and the sipping label. I had no trouble explaining my situation by chat and was forwarded to an attorney. The response was very quick and the attorney, using the pseudonym Legal Eagle, was great. He outlined my options and provided the steps to take if I had to go forward. Legal Eagle is friendly, clear and to the point. I recommend JustAnswer and as for LegalEagle, he is good man and I will ask for his assistance again if I need this service.
Andre had me check my water pan and drain line. His steps worked perfectly. I sucked the water out of the pan with a shop vac, dried the float valve, reset the breaker and the thermostat. Everything worked perfectly.
The step process by the Technician was easy to follow.
My AC unit had two small black wires coming in from an exterior panel that were just hanging loose in the compartment. Airheatman called me almost immediately after I submitted my question and had the wires identified in a matter of minutes.
The technician who assisted me was very knowledgeable. He helped me t re-install anti-virus application that I had deleted by mistake. He gave me very specific instructions.My problem was solved
I gave numerous details about my situation and Legal Eagle helped me with enough info to move forward on my quest to resolve my legal issue.
I was told to establish an acoount and the I could unfreeze my credit information. I did everything that was requested an my account was unfrozen.
Petro was very helpful and gave me the exact information I needed to get the replacement parts for my 2017 Cub Cadet Lawn tractor XT1 Enduro series. He was tremendous!
My dog ate 1000 bit c and the doctor was great to speak with.
He was able to identify the issue and he told me I would need a technician to install the new part.
Was understanding and gave me step by step on what I need to do
I called my vet about potential chocolate ingestion for my dog and they wanted me to contact pet poison hotline that was not helpful and expensive. I googled what to do if dog eats chocolate and this site came up, much faster and more affordable. They immediately connected me to a vet who asked me a series of questions and was able to share pictures. He said all would be ok, told me what to expect and gave this fur mama peace of mind. Thank you so much!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

