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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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We had a technical issue with the phone initially. For some reason the Vet could hear is just fine but on our end was static & garbled. Eventually we worked it out and able to get on clear line.
Very good experience, my question was addressed and I feel the explanation was spot on.
My 14 month old swallowed a rubberband, I think! The doctor eased my nerves, gave me direction, and encouraged further conversation.
All in all a very good experience.
Ankur,, thorough gentleman.New his product.Very quick to respond.Really impressed.
Top of the class.
I wish him well, & perhaps speak with him again if possible.
I posted my problem and then joined. Matthew contacted me quickly. After a brief conversation he sent me a video with the solution to my problem.
Did not know how to solve my problem until J. A. stepped in. After several questions and dissecting my answers, the problem was pin pointed and solved. Learned something new I didn't know about the fridge.
Thanks JustAnswer!
I had specific questions I needed to get legal answers to in order for me to respond to a vendors solicitation after I had already cancelled within the legal time frame, and after the vendor had acknowledged receiving it. Received second response again from vendor. I needed to understand how best to legally respond to end contact with vendor once and for all. All my questions were answered and I now know how to prepare a written response.
Very good did not get problem resolved transferred me to crypto techs who licked my acct drained my money and scammed me out of another 700$ somehow hacked in both systems 👀😐👀
Mr Tad$#*!en was courteous and he knew where to look for the answer to my problem and his solution worked! I will recommend him this service to anyone looking for Toyota problems!
I wrote in because my dumb dog ate chocolate cookies and our vet is closed. The vet I spoke to was super kind about it, asked questions to determine exactly what kind of chocolate and how much was eaten, and helped me figure out what to do next.
I had a missing T4A question that was holding up completion of my 2025 tax return. My question was answered promptly and thoroughly. I [hope] I can get on with my return now. Thanks
Conferring with an attorney on Just Answer helped me to understand that we do have legal rights in this situation.
I did some troubleshooting on my Panasonic Inverter microwave oven, then contacted you folks. Sent my data and photos, Charles confirmed my suspicions as to the source.
Will buy some parts and fix it.
TJ gave me my legal options by asking me the right questions. Based on the situation he advised me with what might be the best. He gave me referrals and wrote a simple demand letter. All so quickly!
After a long journey and spending time at many campgrounds, our slide stuck and wouldn't budge when arriving at our last and final RV park! Brian to the rescue and helped to calm us down to review all of the options to correct the problem. Now we can enjoy ourselves. Thank you much
Howard was incredibly thorough and answered all of my questions even as new ones came up. He not only provided peace of mind but gave me actionable advice on how to proceed in my matter.
Rich tried his best to help me activate my Spectrum box that i bought on Ebay. Not a good idea sense Spectrum said they don't sell the boxes especially on ebay and that was fraud.
One of the problems was that my menu is in Polish and the cat and instructions were in English, so the terminology sometimes didn't match. But Aaaron was extremely helpful and patient. The good thing was that I am a teach of English, so, at least, communication with Aaron wasn't a problem.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

