JustAnswerReviews 22,561

Our vet here Andy was really helpful with our senior cat Ivy's issues. As she is so old and obviously on her last days, we do t want to take her physically to the vet everytime we need an answer. We are prepared for her to die naturally and at home with us, and have several drugs on hand to help her with pain. It's nice that we can manage her last days with immediate answers for the daily new things we encounter. Thank you!

My guy was knowledgeable, quick to understand, didn't suck up or tel me what I wanted to hear. Fact based, law checking, non pompous good listener.

Woke up to a cold house. While searching for answers online I came across just answers. I signed up and chatted with a tech who helped me trouble shoot to get my heat back on. Thanks Rob!

Mar 5…I wasn't receiving any of my emails. They were blocked for some reason. I tried several different ways to unblock. I realized I couldn't do it on my own. "Just Ask" patiently guided me through the process & it unblocked my emails since January 16. When all said & done, I received 1,436 unread emails! Thank you!

The representative was friendly, fast and knowledgeable. Provided the answers I required easily and directly.

I was very pleased that my inquiry was answered I was not pleased that I was charged ninety dollars without being informed that I would be charged that amount. I should have been given the option of getting the information for an agreed upon amount or not going thru with the inquiry if I didn't want to pay a specific amount. I will not be using this service again and will inform others of payment charged with no authorization.

Alex was very good. He was very helpful in resolving my issue with not being able to upload any software. There was some restriction in my settings that was changed due to an update of the software on my MS software.

Elle is a rock star! She gave us great advice and even links for lawyers and other help. She even broke it all down that we understood and im so grateful.

He walked me through steps to try and get it running. It was a old coffeemaker and water wasn't going through it. Made the noises it should be nothing worked. I told him I would continue trying using his advice. Let it sit overnight and this morning tried it again. It finally worked! At first with floating dark bits, but working it over and over again it is running consistently, clear and hot.

Dustin was patient and encouraged me to keep trying at filling out questions to find an answer for me and it worked out great! Very nice person.

Needed to know how to obtain a deceased spouse's 1099

This was extremely helpful. Deeply appreciate the help

Called to see if I could reset our lock box to "default factory settings"
Turns out - since renter changed it - I have to cut it off and install a new one.

Scott answered my questions clearly and professionally. I now have clarity over things that I already knew but was avoiding and a direction of what to do next.

Was told to turn dw off for a few minutes. Dw still didn't turn on so we will need to get a new control panel or a new dishwasher.

Chad was super helpful. It was not an easy question. He was professional and did not give me standard answers, which I already knew but helped me see what I was not looking for. The best!

I had specific questions concerning filling in a certain tax form. I had researched on my own thru the internet but still had questions & doubts about my interpretation of the instructions. The expert that reached out and reassured me also confirmed whether my understanding of the IRS instructions was correct or not. Highly recommend service

I talked to the virtual AI help screen and after explaining my problem she had a technician call me. He called me within 30 seconds and gave me instructions on how to resolve my issue. He was very courteous and very helpful. Before making a ny attempts to resolve your problem be sure to have your model number of the product you are calling about.

I was dealing with a scam call that was upsetting so I contacted just answer and consultant worked with me until it was all worked out. I am very satisfied.