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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Just Answer is awesome! So many times anymore you cannot get a live person, so use this service and a live professional will call you ack! It is wonderful, questions answered.
Quick to respond and understood my situation perfectly. Gave me the steps I needed to take to determine the problem and fix it. Amir has always gave me the best advice and answers. Highly recommend!
Fast to respond and gave me information that I needed to complete my job
I love the fact that it doesn't have to take a minute to get help. I love this it's my first time but I am totally pleased with your service. I am happy for this.
I am a self recording musician, and I was having a problem, connecting a new Yamaha keyboard to a Focusrite 2i2 input device and then into GarageBand on a Mac. To my utter astonishment, JustAnswer provided a specialist within about 10 or 15 minutes. He was the perfect person to help with my issue. Paul was patient, incredibly knowledgeable, and guided me to solving my issue when no amount of instruction booklets or YouTube videos had helped at all. Very grateful!
I reviewed a bank account online and saw an enormous and vague debit. With a search engine, I looked for potential causes. Just Answer had an exchange that seemed to align with what I saw, so I signed on. Within 10 minutes, someone credited with being a lawyer called me and walked me calmly through the steps I needed to take to figure out what happened and how to resolve it. With his help, I worked backwards from the bank to the state revenue office to the specific type of tax form (sales tax, where I had a record of paying $1.40 a year -- and the charge was thousands of times that). It was worth the enrollment fee to help me calm down and get the info I needed to go back to 2019 records and resolve the issue.
Juris Guru (Jay) is phenomenal! His response time was so prompt answering my questions and assisting with many different aspects of the case. I couldn't be any more happier with the handling of this matter. I highly recommend JurisGuru, Jay,
I must say, I was a bit skeptical about searching for help online, but I was facing a deadline in just four days, to file a Motion in the District Court of Maryland. After searching, I found "JustAnswer" and decided to make contact. I engaged in an online chatline conversation with a Paralegal, who gathered the information needed from me, to provide the attorney in order to be able to assist me. It only took a very short time for the attorney to respond via chat and provide valuable information to assist me in filing my Motion. And, then quickly thereafter, contacted me VIA PHONE to discuss my case further.
Jay, Juris Guru, is truly a "Master of Law" in my opinion! His knowledge and professionalism were exceptional. He truly exceeded my expectations and I would highly recommend him and encourage you to do so.
The lawyer was very detailed about what I can do to get my case started. The Dr. gave me great advice on how I can move forward with my job & mental health.
Not able to recover email so had to change email to another email and this is a good thing I need to get away from yahoo they have always had issues. I think your price is to high and if you cannot fix the issue you should not charge.
Printer would not load paper and would give a jam error after multiple attempts to correct using various possibilities it was determined that there was a mechanical failure in this machine. Because of the price of machine and basic model i decided it was less expensive and more convenient to simply replace the machine
My odometer reads 000 miles. Trip not registering. Casey researched my issue and gave me info to work on. Keeping my fingers crossed
I contacted JustAnswer for advice on whether hiring a traffic lawyer would be advisable in my case. The lawyer spent time answering all of my questions, and I feel I got great advice from him on how to proceed. It only cost me five dollars, unbelievably worth it!
I was experiencing the feeling of crawling on my scalp. Dr. Windell put me at ease. She explained that I was probably experiencing Formication not an infestation of bugs. I went to urgent care and they diagnosed the same thing, stating it may be neurological and recommended I follow up with my neurologist. I was soo relived by both Dr. Windell and the urgent care doctor. I highly recommend her.
Lakshman Reddy is a very excellent technician. He is very professional and patient. He worked diligently to resolve my issue to a successful end. Thank you Lakshman, you are a jewel.
I was interesting and the persons was patience with me since i was off line for two hours and he still remain online to answer my questions.
My name on my birth certificate was spelled with an 'i' but my entire life (now in my 50's) I have always spelled it with a 'y'. I was worried that this discrepancy could cause a delay or denial of US Passport. I chatted with an attorney who looked up the laws and gave me the answer is legal terms, and broke it down to words I could understand. This was a great service - would highly recommend giving it a try.
The doctor asked me questions to find out the seriousness of my of my symptoms, and although my number on my monitoring machines were high, I wasn't having a dizziness or sweating and informed me to call emergency if I do and what he told me how to bring my blood sugars down with foods to eat and to drink more water that was lacking so he's very informative and put me at ease
I actually feel better since speaking with her because someone heard me I will go forward and do the first thing that was suggested that I file with protective services. CHARLIE was fantastic.
After being woken up early this morning by the dealership claiming the repair for my car was going to cost $1000 and the reason behind it just didn't sit right with me. I asked just answer who connected me with someone who not only was familiar with my vehicle but knew the cause or possible causes for my TPMs light being on and it wasn't $1000 fix, it's a free fix! He knew exactly what he was talking about and verified my gut feeling that something was off was in fact justified. Everything he said coincided with what another dealership had told me just an hour before. I'm no longer stressed out. I'm extremely grateful!
I was so frustrated with what appeared viruses! Called Just Answer and was helped for 2 hrs; appears 80% of problem is now gone - need to make decision on whether to do complete Re-Boot. Don't know that I want to, but these pop ups all the time are terrible. The technician that assisted me was so smart and patient!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

