JustAnswerReviews 21,258

I was very skeptical at first. The $5.00 charge was enough to put my guard up. I paid, less than a minute later I had Mathew on the line. He was patient and thorough. I told him what was going on with my Kitchenaid dishwasher. Stayed on the phone as he walked me through the process. Very detailed directions I was able to follow and make the repair. Less than 10 min from the start of the phone call to being back in business. Great service, knowledgeable and professional.

This is a group who only speaks of the$5 fee. The additional fee is written in small print. Don't fall. I did and am going to pursue the scam

Have a giant breed with mouth exterior sores. Dr. Burch description was right on and all of his recommendations were wonderful. Thanks again!

I used chat initially, but the first agent suggested I talk to a live agent by phone. I was put in a queue & after 25 mins, my chat disappeared. I started over with a new chat agent & had to repeat all my info. The 3rd agent, now 40 mins from my initial call, I received a call from KerlinP. In spite of having all my info, he did not seem able to help me make certain local TV stations as my favorites. He told me he had all my info, but was not able to easily navigate from my home screen to the next step. By luck, I found the local station by chance, but am still not able to find the"live" button or make my preferred local station a favorite. I'll ask a friend to help me. This was a poor, poor experience. I hope I was not charged ($5.99) for this!

Diagnosed the problem. Told me what else to check. Gave me info on fixing the problem and a possible cost range. Very pleased with him. Not very pleased with Samsung. Less than three years and the pump breaks on my washing machine.

I looked into JustAnswer hoping I could get some family law help reguarding an elder care issue. The lawyer that helped me gave me so much more information than I was hoping for. He was very personable and quick when getting information to me. I couldn't have had a better experience.

I asked for specific help in comparing Microsoft Windows 10 OS with Windows 11 & more. He gave me helpful information that made me comfortable going forward.

It was simple after they told me what to do to retrieve the codes. It will take a little bit of time to finish this out. Since it is a Friday.

Could not link phone via bluetooth using panel controls. Identified that steering wheel controls work. Successfully linked phones via Bluetooth.

I was told the charge would be $5.00. Keyed in my credit card information and was immediately asked by my bank if I had charged $65 at Just Answers. I responded NO, since the charge was supposed to be $5.00. I was then told by the website that they would refund the $65.00 and sorry for the confusion. However, my credit card company had already cancelled my card and had ordered another card, creating a big inconvenience for me. The tech was knowledgeable and helped me with my question.

My technician, Andre, was very knowledgeable and walked me through the appropriate steps to fix my problem. He explained everything clearly and was patient as I went through the steps.

Did not get any help really just 2 site names an can go in and have a look if I could find any fines myself. An have to pay R599 for that!

Fueron muy claras las respuestas y satisfactorias.

Richard, the lawyer who helped me answered all of my questions even though they were probably dumb. He gave me info that I needed to take my next step. I'm glad I found JustAnswer.

I am in late 80s and just spent a fair time typing out notes for my specialist. I used grammarly and pasted the text through to MWord. However, after reading I realised I had deleted all my text without saving. Thank goodness I found your help. Very prompt and successful for me. You've made my day

Great - Brandon knew the appliance inside/out and was quickly able to help me diagnose the problem which led to successful solution

Father passed, left no will, five siblings looking for resolve of assets from one sibling. I had no true sense of direction until I spoke with Benjamin and the JustAnswer team. We/I have a clear coarse of action now!

Away for a few days. Power outage while I was away shut down Y-FI and all channels seemed to be deleted. Trouble shooting seemed impossible since I had misplaced my original remote and my streaming remote could only assist in connecting tv to Y-FI. I finally started a Google search and this wonderful site, Just Answer, appeared with a virtual assistant, who remained with me relaying my information and questions to a