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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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It was very easy to find what I was looking for.
Beautiful necklace as pictured. Fast delivery!
Great products and customer service
Great Service Great Experience Very responsive and Professional Staff -Amazing Selection of Jewelry
East to use website. Fair pricing. Prompt delivery.
Excellent customer service and communication. Watch was shipped quick and securely. Would definitely do business with them again.
The service was great and the ring was beautiful but it was a gift for our 16 year old daughter for her bday. She put it on and we went to mall and by the time we came back, one of the stones fell out. She was so bummed on her bday and now we've returned it and have to wait to get a new one scared if it'll happen again :(
A+
Great product!
Exceeded expectations!
My overall shopping experience with J. R. Dunn was very professional. I purchased a beautiful pair of earrings made by the designer John Hardy and his dedicated artisans. You can never go wrong with John Hardy's jewelry. And through J. R. Dunn, I received these earrings on SALE. I am very pleased with the service from J. R. Dunn and I would recommend them to my friends.
Process was extremely simple and shipping was beyond quick. Truly felt the instant gratification. Haven't taken earrings out since i purchased.
Exceptional piece of art
Amazing quality and service. Very satisfied
A great purchase experience! My ring was a gift from my husband and it is absolutely beautiful! I can't stop staring at it. The delivery was exceptional as well. My ring was securely and discretely packaged. I'll definitely be purchasing more jewelry from JR Dunn.
J. R. Dunn is a very professional business. Their website is well maintained, their staff are eager and ready to help with any questions that you may have, and they go the extra mile to make sure that you are satisfied with your purchase. Due to COVID there was a delay in my order of about three months, but J. R. Dunn made sure to send me email updates and even suggested other similar items in case I didn't want to wait. They even waited to charge me for my items until it was closer to the time that they would ship, which I greatly appreciated. I highly recommend J. R. Dunn.
I placed an online order and recieved my order in a timely fashion. Unfortunately, there was an issue with the product i recieved. I spoke with Steve about this issue and he immediately resolved it. I cant thank him and his team enough. Great customer service. Will definitely be ordering from JR Dunn in the future with piece of mind.
I am very pleased with my purchase and customer service.
Excellent and attentive personal service! I will definitely use JR Dunn for future purchases.
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members