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J.R. Dunn Jewelers

4.9

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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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5,974 reviews

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Jason T.
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...
August 31, 2020

Date of experience: August 31, 2020
Melinda S.
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It was very easy to find what I was looking for
August 31, 2020

It was very easy to find what I was looking for.

Date of experience: August 31, 2020
O L.
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Beautiful necklace as pictured
August 31, 2020

Beautiful necklace as pictured. Fast delivery!

Date of experience: August 31, 2020
Shilpa K.
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Great products and customer service
August 31, 2020

Great products and customer service

Date of experience: August 31, 2020
Lisa C.
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Great Service Great Experience Very responsive and Professional Staff -Amazing Selection of Jewelry

Date of experience: August 30, 2020
Gary M.
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East to use website
August 30, 2020

East to use website. Fair pricing. Prompt delivery.

Date of experience: August 30, 2020
Jason G.
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Excellent customer service and communication
August 30, 2020

Excellent customer service and communication. Watch was shipped quick and securely. Would definitely do business with them again.

Date of experience: August 30, 2020
Kristi M.
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The service was great and the ring was beautiful but it was a gift for our 16 year old daughter for her bday. She put it on and we went to mall and by the time we came back, one of the stones fell out. She was so bummed on her bday and now we've returned it and have to wait to get a new one scared if it'll happen again :(

Date of experience: August 29, 2020
Nicholas D.
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A+
August 28, 2020

A+

Date of experience: August 28, 2020
Gregory A.
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Great product!
August 28, 2020

Great product!

Date of experience: August 28, 2020
Guest J.
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Exceeded expectations!
August 27, 2020

Exceeded expectations!

Date of experience: August 27, 2020
Suzanne Z.
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My overall shopping experience with J
August 27, 2020

My overall shopping experience with J. R. Dunn was very professional. I purchased a beautiful pair of earrings made by the designer John Hardy and his dedicated artisans. You can never go wrong with John Hardy's jewelry. And through J. R. Dunn, I received these earrings on SALE. I am very pleased with the service from J. R. Dunn and I would recommend them to my friends.

Date of experience: August 27, 2020
Sabrina H.
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Process was extremely simple and shipping was beyond quick. Truly felt the instant gratification. Haven't taken earrings out since i purchased.

Date of experience: August 27, 2020
KEVIN M.
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Exceptional piece of art
August 27, 2020

Exceptional piece of art

Date of experience: August 26, 2020
Guest W.
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Amazing quality and service
August 26, 2020

Amazing quality and service. Very satisfied

Date of experience: August 26, 2020
Kesha E.
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A great purchase experience!
August 26, 2020

A great purchase experience! My ring was a gift from my husband and it is absolutely beautiful! I can't stop staring at it. The delivery was exceptional as well. My ring was securely and discretely packaged. I'll definitely be purchasing more jewelry from JR Dunn.

Date of experience: August 25, 2020
Sarah M.
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J
August 25, 2020

J. R. Dunn is a very professional business. Their website is well maintained, their staff are eager and ready to help with any questions that you may have, and they go the extra mile to make sure that you are satisfied with your purchase. Due to COVID there was a delay in my order of about three months, but J. R. Dunn made sure to send me email updates and even suggested other similar items in case I didn't want to wait. They even waited to charge me for my items until it was closer to the time that they would ship, which I greatly appreciated. I highly recommend J. R. Dunn.

Date of experience: August 25, 2020
Jeffrey L.
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I placed an online order and recieved my order in a timely fashion. Unfortunately, there was an issue with the product i recieved. I spoke with Steve about this issue and he immediately resolved it. I cant thank him and his team enough. Great customer service. Will definitely be ordering from JR Dunn in the future with piece of mind.

Date of experience: August 25, 2020
Sarah B.
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I am very pleased with my purchase and customer service.

Date of experience: August 25, 2020
Marleen F.
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Excellent and attentive personal service!
August 25, 2020

Excellent and attentive personal service! I will definitely use JR Dunn for future purchases.

Date of experience: August 24, 2020

From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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