Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J.R. Dunn Jewelers

J.R. Dunn JewelersReviews 2,541

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate J.R. Dunn Jewelers?
grey stargrey stargrey stargrey stargrey star

J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

Instant Feedback

5,974 reviews

We monitor reviews for authenticity

Valeria R.
0 reviews
0 helpful votes
Follow Valeria R.
Unfollow Valeria R.
Share Review
Report Review

Nice selection of brand items. Box secured really well arrived fast and on time.

Date of experience: September 11, 2020
Samantha H.
0 reviews
0 helpful votes
Follow Samantha H.
Unfollow Samantha H.
Share Review
Report Review

Overall wonderful experience
September 11, 2020

Overall wonderful experience.

Date of experience: September 11, 2020
Guest F.
0 reviews
0 helpful votes
Follow Guest F.
Unfollow Guest F.
Share Review
Report Review

Wonderful earrings
September 10, 2020

Wonderful earrings. Fast delivery even with not having the product in stock.

Date of experience: September 10, 2020
Catherine W.
0 reviews
0 helpful votes
Follow Catherine W.
Unfollow Catherine W.
Share Review
Report Review

It was very easy to place an order and the customer service follow up was great! Thanks - beautiful earrings.

Date of experience: September 10, 2020
Chantay D.
0 reviews
0 helpful votes
Follow Chantay D.
Unfollow Chantay D.
Share Review
Report Review

LOOOOOOOOVVVVEEEEE THIS ITEM AND TGE QUICK DELIVERY
September 9, 2020

LOOOOOOOOVVVVEEEEE THIS ITEM AND TGE QUICK DELIVERY

Date of experience: September 9, 2020
LUCAS X.
0 reviews
0 helpful votes
Follow LUCAS X.
Unfollow LUCAS X.
Share Review
Report Review

I purchased a diamond initial necklace on line after purchase received an email the next day that the initial I requested was out of stock. When I asked why it wasn't indicated that it was out of stock before I purchased I got a very lame excuse that if it was in stock it would of said in stock but I'm a first time buyer so how would I know that.
And when I finally received my necklace I wasn't pleased with the size or shape did not look as advertised.

Date of experience: September 8, 2020
Patricia R.
0 reviews
0 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Share Review
Report Review

Great shopping experience, and I love the pendant
September 9, 2020

Great shopping experience, and I love the pendant. Extra quick delivery and the item was wrapped as securely as Ft. Knox. Also, there was a discount with code, which influenced my decision to order from J.R. Dunn. I had not seen a discount anywhere else on this item. Thank you!

Date of experience: September 8, 2020
Brandi P.
0 reviews
0 helpful votes
Follow Brandi P.
Unfollow Brandi P.
Share Review
Report Review

I was thrilled with everything
September 8, 2020

I was thrilled with everything.

Date of experience: September 8, 2020
Karen L.
0 reviews
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Have ordered before and have never been disappointed

Date of experience: September 8, 2020
Julie M.
0 reviews
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

I appreciated the follow up by email by Cheryl
September 8, 2020

I appreciated the follow up by email by Cheryl.

Date of experience: September 8, 2020
Tammy J.
0 reviews
0 helpful votes
Follow Tammy J.
Unfollow Tammy J.
Share Review
Report Review

Live support was very helpful and willing to accept a promo. Off to a good relationship.

Date of experience: September 7, 2020
Caleb G.
0 reviews
0 helpful votes
Follow Caleb G.
Unfollow Caleb G.
Share Review
Report Review

Quick delivery at a great price
September 6, 2020

Quick delivery at a great price.

Date of experience: September 6, 2020
Kaitlin F.
0 reviews
0 helpful votes
Follow Kaitlin F.
Unfollow Kaitlin F.
Share Review
Report Review

So excited for my new purchase!
September 5, 2020

So excited for my new purchase!

Date of experience: September 5, 2020
Audrey T.
0 reviews
0 helpful votes
Follow Audrey T.
Unfollow Audrey T.
Share Review
Report Review

I love JR Dunn
September 4, 2020

I love JR Dunn. I love John Hardy jewelry and JR Dunn carries a huge selection of John Hardy. I love JR Dunn Customer Service. They are easy to contact and very supportive. I always receive my order in a timely manner. I love shopping at JR Dunn.

Date of experience: September 3, 2020
Michelle B.
0 reviews
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

...
September 3, 2020

Date of experience: September 3, 2020
Alexa D.
0 reviews
0 helpful votes
Follow Alexa D.
Unfollow Alexa D.
Share Review
Report Review

Great customer service!
September 2, 2020

Great customer service!
Impressed with the packing of the item what had to be shipped. I will definitely be ordering again!

Date of experience: September 2, 2020
Alfredo C.
0 reviews
0 helpful votes
Follow Alfredo C.
Unfollow Alfredo C.
Share Review
Report Review

Totally satisfied with the service provided by J
September 1, 2020

Totally satisfied with the service provided by J. R
Dunn

Date of experience: September 1, 2020
Sonya D.
0 reviews
0 helpful votes
Follow Sonya D.
Unfollow Sonya D.
Share Review
Report Review

Love shopping at J.R Dunn
September 1, 2020

Love shopping at J.R Dunn.

Date of experience: September 1, 2020
Loretta M.
0 reviews
0 helpful votes
Follow Loretta M.
Unfollow Loretta M.
Share Review
Report Review

Love your site
September 1, 2020

Love your site. You have more products for John Hardy the they do. Your discount is always appreciated. This is my second purchase from you.

Date of experience: September 1, 2020
Michael S.
0 reviews
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

The experience was ok but you guys have to stop using fed ex. It took 4 days for the package to go 75 miles smh, And I almost got my money back because of that.

Date of experience: September 1, 2020

From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9