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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Always enjoy purchasing from J&P Cycles. Site is easy to navigate and product display pages are comprehensive.
The original battery I purchased lasted 6 months and started to have issues with it. Was able to get someone on the pone right away. After having it tested they issued me a credit and I was able to buy a new battery with more cranking amps. Great service. Hopefully this battery lasts longer.
I ordered parts at the website said we're in stock paid a little extra for 2-day shipping,received one of the parts 5 days later,second set of Parts was going on a week and a half, contacted you guys and got a response, said a credit was put on my account for future purchases so overall satisfied
Called and they resent my order, received any timely manner very happy with JP cycle
Good parts at a good price. Easy to navigate website. Shipping was fast. They got my order right.
Got my package very quick and was happy with it instantly
Always great to deal with! Great company, I've been a customer for years, never disappointed.
Ordered new Vance & Hines exhaust and exhaust gaskets, order was broken into two shipments. Exhaust was delivered fast by UPS, exhaust gaskets were delivered by USPS and took over a week to receive.
Look and fit as designed, improved brake pedal to foot rest, made it an easier and cleaner access to brake pedal from foot rest area on the floor board
First time i used staff to pick out what i needed. Other that fork oil being to thin for my weight. Everything went great from ordering to install
I'm very happy with my helmet. I was searching for a light weight modular and this one fit all my requirements.
Everything I've ever bought from JP cycle has been as described. I will continue to shop from JP cycle for any further products.
Didn't have to wait got in time easy to install and tune
We needed a new bike wheel. The delivery was quick & timely. Tire was perfect. No flaws. Great service!
My part wasn't delivered correctly due to the carrier, I reached out and my product was immediately shipped back out to me with faster shipping. I will continue to shop.
J & P applied my store credit automatically. Super happy.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

