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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,668
This company responds to reviews on average within 5 days

Instant Feedback

73,443 reviews

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North Carolina
1 review
0 helpful votes
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Great selection and prices.
February 14, 2024

Always enjoy purchasing from J&P Cycles. Site is easy to navigate and product display pages are comprehensive.

Date of experience: February 14, 2024
Illinois
1 review
0 helpful votes
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It fits and looks good
February 14, 2024

Easy to use and easy to talk to people that no what you need

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Exchange
February 14, 2024

The original battery I purchased lasted 6 months and started to have issues with it. Was able to get someone on the pone right away. After having it tested they issued me a credit and I was able to buy a new battery with more cranking amps. Great service. Hopefully this battery lasts longer.

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Shipping
February 14, 2024

I ordered parts at the website said we're in stock paid a little extra for 2-day shipping,received one of the parts 5 days later,second set of Parts was going on a week and a half, contacted you guys and got a response, said a credit was put on my account for future purchases so overall satisfied

Date of experience: February 14, 2024
Illinois
1 review
0 helpful votes
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Never received my order
February 14, 2024

Called and they resent my order, received any timely manner very happy with JP cycle

Date of experience: February 14, 2024
Maryland
1 review
0 helpful votes
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Mirrors
February 14, 2024

Good quality and a nice custom look for my bike Fast timely shipping

Date of experience: February 14, 2024
South Carolina
1 review
0 helpful votes
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Shovelhead parts
February 14, 2024

Good parts at a good price. Easy to navigate website. Shipping was fast. They got my order right.

Date of experience: February 14, 2024
Wyoming
1 review
0 helpful votes
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Very easy to work with
February 14, 2024

Got my package very quick and was happy with it instantly

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Perfect fit
February 14, 2024
Updated review

Always great to deal with! Great company, I've been a customer for years, never disappointed.

Date of experience: February 14, 2024

Always great to deal with
January 5, 2024
Previous review

Always great to deal with

Date of experience: January 4, 2024
Pennsylvania
1 review
0 helpful votes
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Good service
February 14, 2024

Great experience and website. Vast options and quick shipping.

Date of experience: February 14, 2024
Indiana
1 review
0 helpful votes
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Exhaust Upgrade
February 14, 2024

Ordered new Vance & Hines exhaust and exhaust gaskets, order was broken into two shipments. Exhaust was delivered fast by UPS, exhaust gaskets were delivered by USPS and took over a week to receive.

Date of experience: February 14, 2024
Alabama
2 reviews
0 helpful votes
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GOOD INVENTORY
February 14, 2024

I love all the variety of products with good prices too

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Brake pedal
February 14, 2024

Look and fit as designed, improved brake pedal to foot rest, made it an easier and cleaner access to brake pedal from foot rest area on the floor board

Date of experience: February 14, 2024
North Carolina
1 review
0 helpful votes
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+2" and racetech install
February 14, 2024

First time i used staff to pick out what i needed. Other that fork oil being to thin for my weight. Everything went great from ordering to install

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Blue tooth helmet
February 14, 2024

I'm very happy with my helmet. I was searching for a light weight modular and this one fit all my requirements.

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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I don't even remember what I bought.
February 14, 2024

Everything I've ever bought from JP cycle has been as described. I will continue to shop from JP cycle for any further products.

Date of experience: February 14, 2024
Virginia
1 review
0 helpful votes
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Good parts
February 14, 2024

Didn't have to wait got in time easy to install and tune

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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We needed a new bike wheel. The delivery was quick & timely. Tire was perfect. No flaws. Great service!

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Highly Recommended
February 14, 2024

My part wasn't delivered correctly due to the carrier, I reached out and my product was immediately shipped back out to me with faster shipping. I will continue to shop.

Date of experience: February 14, 2024
Florida
2 reviews
0 helpful votes
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Super fast delivery!
February 14, 2024

J & P applied my store credit automatically. Super happy.

Date of experience: February 14, 2024