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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,668
This company responds to reviews on average within 5 days

Instant Feedback

73,430 reviews

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Wyoming
1 review
0 helpful votes
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I have not installed the shocks yet
February 14, 2024

The online purchase was flawless as usual. Everything looks and sounds great.

Date of experience: February 14, 2024
New Jersey
1 review
0 helpful votes
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Great Company Fast Shipping
February 14, 2024

Got the item super quick and it was just as described!

Date of experience: February 14, 2024
Wisconsin
1 review
0 helpful votes
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Highway peds
February 14, 2024

Great selection, price, crazy fast delivery! Happy customer.

Date of experience: February 14, 2024
New York
4 reviews
0 helpful votes
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Always there when you need them.
February 14, 2024

J&P Cycles have always been there when I need them. It will always be my motorcycle "candy store".

Date of experience: February 14, 2024
Illinois
1 review
0 helpful votes
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Fast customer service
February 14, 2024

My order came with a missing piece and the customer service team was very quick to assist me and get the issue resolved.

Date of experience: February 14, 2024
Hawaii
1 review
0 helpful votes
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Painted threads
February 14, 2024

The threads inside are painted and striped my screen while installing

Date of experience: February 14, 2024
Wisconsin
1 review
0 helpful votes
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Good products, fast shipping
February 14, 2024

I have bought many parts from J&P over the years. Always good prices, products, and shipping.

Date of experience: February 14, 2024
Texas
3 reviews
0 helpful votes
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Electric gloves
February 14, 2024
Updated review

Perfect for the wife, she's happy. I'm happy too. Even though our Texas winters are not really winter, the wife insisted on electric gloves.

Date of experience: February 14, 2024

So easy a caveman can do it
November 27, 2023
Previous review

So easy a caveman can do it.

Date of experience: November 27, 2023
Ohio
1 review
0 helpful votes
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Would buy again from J&P
February 14, 2024

Products are quality and arrive on time will order again from you

Date of experience: February 14, 2024
Georgia
1 review
0 helpful votes
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OEM replacement
February 14, 2024

As always shipping was very fast. Received the package with no damage. This was a phone order, sales did an awesome job in pairing me with the right parts..

Date of experience: February 14, 2024
District of Columbia
1 review
0 helpful votes
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Perfect Fit
February 14, 2024

New windshield fit perfectly on my 08 Heritage Classic.

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Customer service is excellent people to talk to and very helpful thank you for a great job

Date of experience: February 14, 2024
Illinois
1 review
0 helpful votes
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Always pleased with my items from J&P. Never any issues.

Date of experience: February 14, 2024
Minnesota
1 review
0 helpful votes
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Quick and Easy
February 14, 2024

Found the parts i was looking for. Happy with the all the brands they carry and have in stock.

Date of experience: February 14, 2024
Virginia
1 review
0 helpful votes
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What I need, shipped fast
February 14, 2024

I buy a lot from J&P for my 9 Harley's ranging from 1975 to 2019. They have what I need and ship fast and good customer service. I appreciate it

Date of experience: February 14, 2024
Colorado
1 review
0 helpful votes
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Adjustable foot pegs
February 14, 2024

I received the package in good time and they git perfect on the trike and look great. Extremely pleased will be ordering from you again.

Date of experience: February 14, 2024
Australia
1 review
0 helpful votes
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FLSTF Nacelle
February 14, 2024

Excellent service and fast postage - 1 week for international delivery

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Site jabber
February 15, 2024

Satisfactory
Correct parts. Repaired the problem well

Date of experience: February 14, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

Missouri
1 review
0 helpful votes
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Right part very quick service
February 14, 2024

Very good quality fast shipping I will recommend them to my friends

Date of experience: February 14, 2024
Louisiana
1 review
0 helpful votes
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1994dyna lowrider
February 14, 2024

Very satisfied with my purchase. It was exactly what I needed. Fast delivery I always go to j&For quality service.

Date of experience: February 14, 2024