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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,677
This company responds to reviews on average within 5 days

Instant Feedback

73,466 reviews

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Florida
2 reviews
0 helpful votes
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Helpful and prompt
February 14, 2024

They helped me find correct parts, ordered them and received them promptly.

Date of experience: February 14, 2024
Colorado
2 reviews
0 helpful votes
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Good place to buy parts
February 14, 2024

Always have stuff that nobody else seems to carry definitely worth stopping in before you buy.

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Quality part, delivered on time. Easy installation.

Date of experience: February 14, 2024
California
1 review
0 helpful votes
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Variety of Parts
February 14, 2024

This shop has been great for finding parts and competitive prices I would recommend looking here

Date of experience: February 14, 2024
Alabama
1 review
0 helpful votes
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Great Service
February 14, 2024

Great service as always. Selection, price and quick delivery

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Yuasa Battery Scout Bobber
February 14, 2024

J P Cycle, was helpful selecting a new battery for my Scout. Had in Stock what I was looking for in a AGM battery. At a good price. Very satisfied.

Date of experience: February 14, 2024
California
1 review
0 helpful votes
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Voltage regulator
February 15, 2024

This product the plug does not plug in correctly, if I can switch pin location it would work. And your web site says you won't accept electrical returns if box has been opened. But how am I supposed to know about the plug if I don't open the box?
Kevin

Date of experience: February 14, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at [email protected], give us a call at 877-792-9455, or utilize our live [email protected] and reference this review. Please include further details regarding your shopping experience/issue

Indiana
1 review
0 helpful votes
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Birthday present for hubby
February 14, 2024

Went very smoothly! Easy to order and shipped quickly, received a couple days earlier than expected.

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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Great products and customer service
February 14, 2024

Easy to order and when I did have a question or problem it was quickly settled.

Date of experience: February 14, 2024
Florida
3 reviews
0 helpful votes
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Quick and easy!
February 14, 2024

They had the parts I needed, it was easy to order and arrived quickly!

Date of experience: February 14, 2024
Nebraska
1 review
0 helpful votes
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Badlands run stop and turn signals kit
February 14, 2024

The product did not have the correct number of connectors for installation and the wiring diagram was incorrect.

Date of experience: February 14, 2024
Illinois
1 review
0 helpful votes
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Easy to work with
February 14, 2024

Usually get parts in a timely manner.
Returns also seem to go smooth

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Service and product was good quality
February 14, 2024

Call customer service about the delivery and all my questions answered. Happy customer.

Date of experience: February 14, 2024
Washington
2 reviews
0 helpful votes
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Fresh tires - great service
February 14, 2024

Tires have a very fresh production date, 2 months old. I accidently ordered one tire of the wrong size; J&P were helpful and prompt in returning the tire for the correct size. This was a very good experience. Thank you J&P.

Date of experience: February 14, 2024
Minnesota
1 review
0 helpful votes
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Great tire selection
February 14, 2024

J&p had the size, brand and model of tires I wanted, all of which are not common!

Date of experience: February 14, 2024
Nevada
1 review
0 helpful votes
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Foot board
February 14, 2024

I was under the impression there would be 2 for the price paid

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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Part missing
February 14, 2024

I've ordered many parts from this website. I had one show up missing some things. I contacted customer service and they made it right and parts shipped next business day. Great company and will continue to use.

Date of experience: February 14, 2024
Ohio
1 review
0 helpful votes
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Trike rider
February 14, 2024

Got the front tire I like for a reasonable price and shipping was quick. Thanks

Date of experience: February 14, 2024
New York
1 review
0 helpful votes
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A plus
February 14, 2024

It was nice and easy to take off and install. I should have chosen a warmer day.

Date of experience: February 14, 2024
Louisiana
1 review
0 helpful votes
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Good service
February 14, 2024

It has the parts I need and shipped in a timely manner.

Date of experience: February 14, 2024