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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,667
This company responds to reviews on average within 5 days

Instant Feedback

73,425 reviews

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Canada
1 review
0 helpful votes
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Nice solid product.
February 15, 2024

Just wish the canadian dollar was worth more and shipping to Canada was less.

Date of experience: February 14, 2024
New York
2 reviews
0 helpful votes
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Quality merchendise, experienced sales help.
February 15, 2024
Updated review

An item was incorrectly sized by the manufacturer. JP and the manufacturer worked to correct the issue.

Date of experience: February 14, 2024

Great customer service
February 4, 2024
Previous review

Great customer service

Date of experience: February 3, 2024
Florida
1 review
0 helpful votes
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Good Products
February 15, 2024

Definitely like the products and the price.Only thing I wasn't expecting was receiving items at different times coming from different places one item was waiting for over a week 1/2 the others came pretty quick

Date of experience: February 14, 2024
Florida
2 reviews
3 helpful votes
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Great price
February 14, 2024

Quick and easy ordering. The spokes worked perfectly for the Harley wheel I am working on.

Date of experience: February 14, 2024
Michigan
1 review
0 helpful votes
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Vintage parts are easy to find at J&P.
February 14, 2024

Vintage parts needed for a project, available at J&P.

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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No review
February 14, 2024

Have not put it on my bike yet. I don't have 50 characters to add. Man of few words.

Date of experience: February 14, 2024
Ohio
1 review
0 helpful votes
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Gasket kit
February 14, 2024

Great quality, and fast shipping great availability. Will definitely order again

Date of experience: February 14, 2024
Michigan
2 reviews
0 helpful votes
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Great service
February 14, 2024

Has all the parts and fast shipping great experience

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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New parts for the old Roadster
February 14, 2024

Purchased S&S carb, manifold and high flow air cleaner.
Bike runs better than it did when I bought it in 1981

Date of experience: February 14, 2024
Virginia
1 review
0 helpful votes
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Purchases
February 14, 2024

Great experience at this J&P cycles location. They had order what I needed and I received order promptly.

Date of experience: February 14, 2024
Arizona
1 review
0 helpful votes
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Great parts
February 14, 2024
Updated review

Great customer service. Parts worked perfectly. Very affordable.

Date of experience: February 14, 2024

Promo codes never work
January 23, 2024
Previous review

Promo codes never work

Date of experience: January 10, 2024
Ohio
1 review
0 helpful votes
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N/A
February 14, 2024
Updated review

I do not wish to leave a review at this time thank you.

Date of experience: February 14, 2024

Expedient shipping and delivery with unbeatable prices
February 6, 2024
Previous review

Expedient shipping and delivery with unbeatable prices. Will continue to keep coming back for all my build needs!

Date of experience: February 6, 2024
Arkansas
1 review
0 helpful votes
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Exactly what i needed
February 14, 2024

Looked up the part. It matched my harley. I ordered and it got it when it was suppose to and was exactly what i needed..

Date of experience: February 14, 2024
Maryland
1 review
0 helpful votes
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The JP company is in good standing with they products

Date of experience: February 14, 2024
Florida
2 reviews
0 helpful votes
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Painless
February 14, 2024

It was quick and easy.
I knew what I wanted and the website was easy to navigate, painless

Date of experience: February 14, 2024
Florida
1 review
0 helpful votes
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Parts review
February 14, 2024

Everything is always great and delivered quickly.Love dealing here

Date of experience: February 14, 2024
Washington
1 review
0 helpful votes
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Quick and easy to order
February 14, 2024

Quick to find parts needed. Arrived in a reasonable time

Date of experience: February 14, 2024
North Carolina
1 review
0 helpful votes
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Great people and great products
February 14, 2024

I ordered a helmet that ended up being a size too small. The exchange procedure was so easy I was genuinely surprised. Thank you for such great people!

Date of experience: February 14, 2024
Indiana
1 review
0 helpful votes
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Returned
February 14, 2024

Returned product and now waiting on refund. Incorrect part ordered.

Date of experience: February 14, 2024
Florida
2 reviews
0 helpful votes
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Helpful and prompt
February 14, 2024

They helped me find correct parts, ordered them and received them promptly.

Date of experience: February 14, 2024