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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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J&P is always my go to for nice parts and I have never had a problem with J&P parts and they have a great selection!
Very good couldn't ask for more was fast to place my order and the shipment was right away
A lock down for my throttle cable broke during installation and now I have play in my throttle.
Excellent quality looks and fits perfectly 👍👍we are extremely happy with this product and the fast delivery time.
The first FP4 I ordered didn't work at all so I sent it to Vance and Hines and they confirmed that it was no good. They sent me a second one and I was able to install it but my bike now runs terrible. I really just want my money back at this point.
Don't waste your money. The tech service is also worthless. My bike is backfiring on acceleration
Product was as described. Very nice. Comfortable. Quality made. Received quickly. Very happy with whole experience.
I waited too long to receive parts. I thought as an RPM member all parts received in 2 days, perhaps I miss understood. Parts would come in a few at a time, delaying the completion of project. Some parts would take a week to arrive. Additionally, the shipping department at certain locations should choose more wisely the proper shipping method. A partial order just arrived, a single snap ring in a 12"X7" box! What a waste.
Got a load equalizer for my 2012 ultra classic after I went LED on all my lights order came in earlier than expected was the correct part price was average jp is a very easy to use website will buy more parts in the future from them
Item received as ordered, fast shipping and overall great service from JP
Awesome product! Looks amazing on the bike! JP is great
They are looking really good and will help my bike run better 👍
Have not installed the speakers yet but I'm happy with the fast delivery
Ordered, product delivered. Very happy with service and product. Thank you.
The travel bags are awesome they were just what I needed, will definitely be buying back from JP Cycle
The item appeared to have been temporarily lost by UPS following a snow storm in Knoxville. Eventually, the item arrived...
Customer service team was very responsive and thorough to be certain of 100% satisfaction. Thank you!
Have not finished building this project I believe they will be just fine.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Just wish the canadian dollar was worth more and shipping to Canada was less.
An item was incorrectly sized by the manufacturer. JP and the manufacturer worked to correct the issue.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This order has oil on it. We cannot expedite oil the carriers do not allow hazardous items to be expedited. Expedited shipping does not change the lead time. If you are ordering an it that says ships in 3-5 business days it will not ship for 3-5 business days.I do apologize for your frustration. We ship from multiple warehouses. If all items are not located in the same warehouse your order will come in multiple packages. We do not want to delay the shipping by having all items sent to one warehouse and then shipped to you. We truly do it to expedite and take care of our customers as quickly as we can.