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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,667
This company responds to reviews on average within 5 days

Instant Feedback

73,427 reviews

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Texas
1 review
0 helpful votes
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Never let's me down
February 26, 2024

I use J & P for ALL my motorcycle needs. In 4 years they've NEVER let me down. All the products I've ordered have been exactly as advertised and the shipping is very much appreciated. Highly recommend you give them a ty

Date of experience: February 26, 2024
Georgia
1 review
0 helpful votes
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Always a good experience
February 26, 2024

JP Cycles is my go to for any and all motorcycle needs

Date of experience: February 26, 2024
Michigan
1 review
0 helpful votes
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Great experience
February 26, 2024

Happy with the J&P from the ordering to the shipping. Will shop here again

Date of experience: February 26, 2024
Tennessee
1 review
0 helpful votes
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Thanks
February 26, 2024

Thank you good products will order more from you all.

Date of experience: February 25, 2024
Missouri
1 review
0 helpful votes
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Parts I needed in stock
February 26, 2024

Very helpful with ordering by phone,parts were in stock and received with in a week

Date of experience: February 25, 2024
New York
1 review
0 helpful votes
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Expectations Exceeded!
February 26, 2024
Updated review

I'll be back!
My Aging Bike will definitely Need More Parts in the Future!
I only Wish I could Free Up Time to Work on the Bike as Quick as J&P Cycles Delivers Parts.

Date of experience: February 25, 2024

Great sale prices and in stock
November 24, 2023
Previous review

Great sale prices and in stock

Date of experience: November 23, 2023
Florida
1 review
0 helpful votes
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Excellent as always
February 26, 2024

I've been doing business with JP Cycles for a long time. When I thought it was time to upgrade the intake on my VTX1800, I knew I'd get the right stuff shipped fast with JP. Sure enough, I placed my order, and received my Baron's Big Air Kit in 3 business days. JP Cycles is as dependable as the tides!

Date of experience: February 25, 2024
Oklahoma
1 review
0 helpful votes
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Good purchase
February 26, 2024

Quick and easy would buy again shipping was fast tire was great

Date of experience: February 25, 2024
Mississippi
1 review
0 helpful votes
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Easy and good products.
February 26, 2024
Updated review

No complaints. Good products. Fast shipping. Easy to navigate website and check out.

Date of experience: February 25, 2024

Easy and quick
October 19, 2023
Previous review

Easy and quick.

Date of experience: October 19, 2023
Connecticut
1 review
0 helpful votes
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HOG!
February 25, 2024

Parts arrived quickly, got my bike set up in just a few days.

Date of experience: February 25, 2024
Colorado
2 reviews
0 helpful votes
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Always hassle free shopping at J&P Cycles. It is my go to place for all my motorcycle needs. Staff and customer service is top notch. Always to helpful and professional. 👍

Date of experience: February 25, 2024
Arkansas
1 review
0 helpful votes
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My go to for parts
February 25, 2024

I appreciate the part finding made easy. Plug in the bike model and search through parts that fit the bike.

Date of experience: February 25, 2024
Missouri
1 review
0 helpful votes
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Latest Purchase
February 25, 2024
Updated review

Website easy to use, product was delivered quickly and well packaged.

Date of experience: February 25, 2024

Very easy to find what I wanted, and easy to complete...
November 26, 2023
Previous review

Very easy to find what I wanted, and easy to complete the transaction.

Date of experience: November 26, 2023
Minnesota
2 reviews
0 helpful votes
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Great selection and fast shipping
February 25, 2024

Easy to order and backrest fit perfectly! J&P selection was great and has always been!

Date of experience: February 25, 2024
Michigan
1 review
0 helpful votes
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Prompt delivery, trustworthy experience
February 25, 2024

Both mail order and in-store shopping as always a good experience with j&p.

Date of experience: February 25, 2024
Illinois
1 review
0 helpful votes
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Easy website purchase
February 25, 2024

Easy navigation of the search to find what I was looking for. Pricing seemed very competitive to other sites and said it was in stock

Date of experience: February 25, 2024
Ohio
1 review
0 helpful votes
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Accurate and timely as always
February 25, 2024

I have been dealing for years and never had a bad experience

Date of experience: February 25, 2024
Virginia
2 reviews
0 helpful votes
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Perfect gift!
February 25, 2024

First time shopper, found what I wanted pretty quickly! Thanks!

Date of experience: February 25, 2024
Texas
1 review
0 helpful votes
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Ordered it… it came
February 25, 2024

No much fuss, easy to do what I wanted and you had it. Simple. As it should be

Date of experience: February 25, 2024
Illinois
2 reviews
0 helpful votes
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Great company
February 25, 2024

Always fast and simple. Every time I order it is always correct item.

Date of experience: February 25, 2024