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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,529 reviews

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North Carolina
1 review
0 helpful votes
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Big line of products
February 27, 2024

Have the parts i need, so far... called in customer service was helpful, will be a shopping stop from now on.

Date of experience: February 27, 2024
Virginia
1 review
0 helpful votes
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Satisfied customer
February 27, 2024

Good, no problems. Have used this company before. Always get what I expected.

Date of experience: February 27, 2024
Canada
1 review
0 helpful votes
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Outstanding
February 27, 2024

Very pleased to find the Accutronics Brass finish grips I've be struggling to find and have shipped to Canada.

Date of experience: February 27, 2024
Iowa
1 review
0 helpful votes
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If you are building / rebuilding a bike, your very first step needs to be signing up for Riders Preferred Membership. It will make your hard-earned cash go much further.
The customer service personnel are knowledgeable about their products and were able to answer my questions before I committed to purchase.

Date of experience: February 27, 2024
Florida
1 review
0 helpful votes
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Latches for trunk
February 27, 2024

Exactly what I need for the trunk on my bike fit is great easy to install

Date of experience: February 27, 2024
Arizona
1 review
0 helpful votes
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I will Definitely order from JP again
February 27, 2024

Took about a week to receive my seat an d it was beautiful. I bought it used, but it looks brand new. Thanks JP

Date of experience: February 27, 2024
Missouri
1 review
0 helpful votes
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Service
February 27, 2024

Easy to work with good selection fair prices and excellent payment plans

Date of experience: February 27, 2024
Florida
1 review
0 helpful votes
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Great product
February 27, 2024

Fast, reliable service, part exactly how described

Date of experience: February 27, 2024
Michigan
1 review
0 helpful votes
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Fast shipping
February 27, 2024

I ordered a new rear tire for my boyfriend for Valentine's Day. I placed my order on Monday morning and the tire shipped by Monday afternoon and arrived by noon on Tuesday. Absolutely phenomenal shipping and had the tire I needed in stock.

Date of experience: February 27, 2024
Florida
1 review
0 helpful votes
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Fuel filter
February 27, 2024

Easy parts selection and checkout. Right part delivered.

Date of experience: February 26, 2024
Texas
1 review
0 helpful votes
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Not a problem
February 26, 2024

Okie dokie! It works fine! Didn't know it was a lick and stick but everything worked out.

Date of experience: February 26, 2024
Virginia
2 reviews
0 helpful votes
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Excellent service experience!
February 26, 2024

Great experience! Great service, fast transaction, item better than expected. J&P Cycles have been my Go-To store for my motorcycle accessories for over 25 years. Never disappointed.

Date of experience: February 26, 2024
Georgia
1 review
0 helpful votes
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New tires for vintage bike.
February 26, 2024

Had to ask questions before ordering. I got answers quickly. I'm confident with order now.

Date of experience: February 26, 2024
Maryland
1 review
0 helpful votes
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Memphis shades Windshield
February 26, 2024

I've used J&P cycles many times. Always good service.

Date of experience: February 26, 2024
South Carolina
1 review
0 helpful votes
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Kuryakyn Pedal Extensions
February 26, 2024

Not a J&P issue but Kuryakyn brake pedal description was misleading. Got parts to compliment Kuryakyn floorboard extensions. Brake pedal was actually 3/4" shorter than stock but with a lower angle. Jury's out on any benefit. Ordered the wrong shifter extension apparently; that's on me. Not sure how that happened.

Date of experience: February 26, 2024
New York
1 review
0 helpful votes
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Tire sales
February 26, 2024

You guys have always been easy to deal with. Thanks!

Date of experience: February 26, 2024
Nevada
1 review
0 helpful votes
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Received what I needed
February 26, 2024

Everything was described as listed and shipped promptly. Thank you.

Date of experience: February 26, 2024
California
1 review
0 helpful votes
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Delivered in 2 days!
February 26, 2024

Love this product. Cheaper here than at Harley dealers. Easy and fast to order!

Date of experience: February 26, 2024
Virginia
1 review
0 helpful votes
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Satisfied Woth Order
February 26, 2024

Everything went as expected and I am very pleased with my products. They shipped and delivered when I was told and the products did not have any damage.

Date of experience: February 26, 2024
Canada
1 review
0 helpful votes
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Altough these wind buffers were not made for the heritage classic 2023 all I had to do was get a hole
Drilled in the proper place and they fit nicely. They work perfectly, they nullify the air that normally comes up from under the windshield and into my eyes and riding glasses. They are perfect, what a pleasure to not have my eyes watering because of the wind buffetting. Hopefully they will soon make a pair with the proper hole placement, but until they do these work great.
David Page

Date of experience: February 26, 2024