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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,841
quality
23,343
This company responds to reviews on average within 5 days

Instant Feedback

72,516 reviews

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Massachusetts
2 reviews
0 helpful votes
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Nice set of pipes.
March 8, 2024

I love the way they look and of course the way they sound. I know what they sound like I can't wait to put them on.

Date of experience: March 7, 2024
New York
2 reviews
0 helpful votes
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I will never order online again. Cheap crap poor fit

Date of experience: March 7, 2024

So far so good
March 5, 2024
Previous review

So far so good. Now let's seal da deal

Date of experience: February 24, 2024
Colorado
2 reviews
0 helpful votes
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Chat personnel, up to date.
March 8, 2024

The personnel you have for chatting, to ask questions, was a big help. They gave me the correct answers very fast. They were making decisions, as though they were buying the parts for their bike. Thanks

Date of experience: March 7, 2024
Kansas
1 review
0 helpful votes
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9 inch deflector
March 7, 2024

This was best replacement for my 5 inch on my Suzuki c50 which had buffeting but this one is just over and it got to me in 2 days!

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Great company, with quality goods
March 7, 2024
Updated review

Good website and fast delivery. I think the pricing is reasonable.

Date of experience: March 7, 2024

Great company, easy website!
November 25, 2023
Previous review

Great company, easy website!

Date of experience: November 25, 2023

Great web site!
October 17, 2023
Previous review

Great web site!

Date of experience: October 17, 2023
Kansas
1 review
0 helpful votes
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Great
March 17, 2024
Updated review

I have made several purchases off the website and have always been pleased. The order usually shows up faster than what they say it will. The website is very user friendly and easy to navigate.

Date of experience: March 7, 2024

I love ordering from you guys, it's always quick and...
March 2, 2024
Previous review

I love ordering from you guys, it's always quick and easy.

Date of experience: March 2, 2024
Alabama
1 review
0 helpful votes
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Another satisfied customer
March 7, 2024

I have purchased from J&P Cycles several times, and always have received my order. No problems.

Date of experience: March 7, 2024
Texas
3 reviews
0 helpful votes
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Ereghdthet
March 7, 2024

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Date of experience: March 7, 2024
Oregon
1 review
0 helpful votes
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Ignition coil packs
March 7, 2024

No issues with purchasing and shipment. But no product info since not installed

Date of experience: March 7, 2024
South Dakota
1 review
0 helpful votes
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Exceptional
March 7, 2024

Sales people are excellent. No hassle that helped me find when I needed and what I wanted

Date of experience: March 7, 2024
Nevada
1 review
0 helpful votes
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Awesome
March 7, 2024

Good fast everything will fit we I hope lol thanks jp cycles

Date of experience: March 7, 2024
Indiana
1 review
0 helpful votes
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Handlebars
March 7, 2024
Updated review

The risers and handlebars worked out great. I love the look of them and the fit on my 2019 Heritage Softail Classic 114. Thank you so much!

Date of experience: March 7, 2024

Heritage Classic Passenger foot pegs
October 27, 2023
Previous review

The wrong part was initally sent. I called customer service and made things right 100%. It was a great experience from ordering to returning part.

Date of experience: October 27, 2023
Arizona
1 review
0 helpful votes
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Satisfaction
March 7, 2024

Part was in stock, fairly priced and delivered when it was promised.

Date of experience: March 7, 2024
South Carolina
2 reviews
0 helpful votes
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Halogen headlight
March 7, 2024

Part with readily available. Shipping was made immediately received in a matter of days. Excellent service

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Shipped fast, received packaged in good condition. Installs easy, bike specific with oem handgaurds. Works great for those longer hwy trips, relieves the hand.

Date of experience: March 7, 2024
New Jersey
1 review
0 helpful votes
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Spent a lot of money there...
March 7, 2024
Updated review

I bought thousands of dollars in parts. I think I deserve some shares in the company lol

Date of experience: March 7, 2024

It was good until I had to do this I just wanted to...
November 25, 2023
Previous review

It was good until I had to do this I just wanted to check out

Date of experience: November 25, 2023
Connecticut
1 review
0 helpful votes
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The right parts
March 7, 2024

I was looking for a replacement front wheel. While I was looking through the site seen the pop up to txt for help. They referred the wheel I needed. Fits the way they said. Direct bolt on just had to put my rotor on, & mount & balance the tire.

Date of experience: March 7, 2024
Pennsylvania
2 reviews
0 helpful votes
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Latest purchase was cool weather riding gloves, for occasional spring and fall riding. Found a quality glove at a good price with good customer reviews. Product shipped and was received in just a few days.

Date of experience: March 7, 2024
Missouri
1 review
0 helpful votes
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Front tire
March 7, 2024

The tire is great they sent me a two year old tire though and they only last 5 years so I'm not thrilled about that

Date of experience: March 7, 2024
Kentucky
1 review
0 helpful votes
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Only complaint I have is that there's a 5% military discount and other ways to get 10% off. Heck, at least make the military discount the same as for signing up for email and text alerts. IMHO, if new account creators and those who sign up for email and text alerts get 10% off... Military discount should be 15% or 20%...certainly not less than the 10% anyone can get. Shows lack of respect and support.

Date of experience: March 7, 2024