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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,845
quality
23,374
This company responds to reviews on average within 5 days

Instant Feedback

72,582 reviews

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Tennessee
1 review
0 helpful votes
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Wrong bracket.
March 8, 2024

I bought the correct brake that I liked that was supposed to come with a specific bracket and since they ran out, they sent me some other random bracket I didn't want instead of just refunding my money

Date of experience: March 8, 2024
New York
2 reviews
0 helpful votes
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Got the parts I needed
March 8, 2024

Don't care for the way catalog is setup online. Bring back the paper version so we can browse easier!

Date of experience: March 8, 2024
Virginia
1 review
0 helpful votes
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Great product line
March 8, 2024

Found what fits my bike no worries. It's a dyna a lot of parts on the market and I feel J&P have pretty much all of them…order arrived before it was expected! Thanks all for the hard work on that!

Date of experience: March 8, 2024
California
1 review
0 helpful votes
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Parts
March 8, 2024

Great fast and received a great looks like Chinese part made by a $#*! but works

Date of experience: March 8, 2024
Florida
1 review
0 helpful votes
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I am very happy with my purchase!
March 8, 2024

Nice selections. I was looking for a new Jacket to wear on long rides with my husband. I came upon online the jacket that I purchased. I ordered it larger than usual so that I could wear layers underneath.

Date of experience: March 8, 2024
New York
1 review
0 helpful votes
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I wanted a specific brand of tires for my motorcycle and JP cycles had them in stock and the price was better than other prices. I found shipping was fast ready to ride this season. Thanks to JP cycles!

Date of experience: March 8, 2024
AE
1 review
0 helpful votes
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Everything is perfect and was all process on time and can be trusted

Date of experience: March 8, 2024
Arkansas
1 review
0 helpful votes
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Gaskets
March 8, 2024

Got my parts quickly. Exactly what I needed What else do I need to say

Date of experience: March 7, 2024
Texas
2 reviews
0 helpful votes
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Great exhaust and filter system
March 8, 2024

Got my Bassani exhaust and K&N air filter system quickly, Had it all installed and running 24 hours later. My scooter is a HD FXDRs 114!
Total 100% great experience in every regard.
Thanks, J&P!

Date of experience: March 7, 2024
Tennessee
1 review
0 helpful votes
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Fair price excellent quality
March 8, 2024

Quick shipping great price excellent selection of parts

Date of experience: March 7, 2024
Nebraska
1 review
0 helpful votes
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Satisfying
March 8, 2024

Love it the ease, and navigation. The experience was amazing I was able to found what I was looking for without any issues. The price of stuff is pretty fair.

Date of experience: March 7, 2024
Kentucky
1 review
0 helpful votes
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Wrong part
March 18, 2024

Received the wrong part. Part was not what I ordered

Date of experience: March 7, 2024
Louisiana
1 review
0 helpful votes
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Nice looking tire
March 8, 2024

Ordered online, came in a timely manner. Nice purchase price

Date of experience: March 7, 2024
Idaho
2 reviews
0 helpful votes
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Qick delivery
March 8, 2024

Order came quicker than expected. Price was very good.

Date of experience: March 7, 2024
Kansas
1 review
0 helpful votes
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Fantastic customer service
March 8, 2024
Updated review

I ordered the wrong part for my bike and they helped me identify the item I needed and worked with me on the return. Everyone I spoke with was very helpful and ensured that I was satisfied with my experience.

Date of experience: March 7, 2024

Quick and easy
March 5, 2024
Previous review

Quick and easy

Date of experience: March 5, 2024
Arizona
1 review
0 helpful votes
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They have quality parts and accessories for most all bikes and for builders, one stop shop

Date of experience: March 7, 2024
Mexico
1 review
0 helpful votes
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I found my best price on a quality tire here. Shipping was fast, and it arrived on time. Can't beat it!

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Exhaust and helmet
March 8, 2024

Everything was good. The only issue I have was I bought what I thought were gaskets for my new exhaust and it only had 1 in the package. This was correct but the part page seemed to mislead me to believe it was 2. Probably me not reading thoroughly enough. The Vance and Hines short shot exhaust are great and the sidici helmet is as described. I will continue to shop with J&P in the future and appreciate the first responder discount they offer.

Date of experience: March 7, 2024
Arkansas
1 review
0 helpful votes
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Repair parts
March 8, 2024

Received my product. Good price, good quality. Speedy delivery.

Date of experience: March 7, 2024
Texas
1 review
0 helpful votes
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Bushings.
March 8, 2024

All I needed was bushings. I ordered em. They came in the mail. Just as expected.

Date of experience: March 7, 2024