Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Headlight was occasionally dimming while riding was the start for a couple months. Then recently the Battery wasn't holding a charge, diag was throwing codes about O2 and low voltage. Tested the pins that went to the voltage regulator from the stator to find out that the Regulator was probably the issue.
Easy to install, plugs were in the right spot. The clamps that it came with are something left to be desired as they are just some plastic piece.
My order arrived quickly and in great condition. I love my helmet, and would order from you again. Happy customer.
I needed to know a few things about a product I bought. Very knowledgeable about all aspects of motors to floorboards
As an RPM/Riders Preferred member the two day free shipping is nice, however it's more like 4 in my experience being that it takes 2 days to ship
I haven't installed the new tires yet, but they arrived in 1 day! So sad that the Iowa store has closed, but the next day delivery has filled that gap a bit. Thanks J&P, from a 20+ year customer.
Arrived early and as described. Good stuff. Thanks.
Great to work with there shipping is on time thanks that hard to do for most companies
I've been looking for a really nice set, these are beautiful work great.typed what I was looking for in the search bar alot came up great selection. They came the next day very happy will use you guys again...Thanks
Your website sucks but your customer service was very helpful.
I placed the order with J P cycles but for some reason my order was cancelled. I sent an email to J P Cycle asking why my order was cancelled and I never got a response
Staff was really helpful, and ordering went smooth. Shipping was fast, will defiantly order again.
Ordering was quick and easy, items arrived prior to estimated date!
I've been going through hell trying to find a riding jacket that fits. I normally wear a 4xl. I've bout 5xl from other companies and they are both small as $#*!. Finally J AND P asked the right questions to find out exactly what size jacket to buy... apparently it's a 7x... but it fits like a dam glove...
I will be buying the riding hoodie next...
These lights are quality built. They look great, and the fit and finish is good. Installation is easy and they are very bright. Great product.
Good quality parts and reasonable with shipping! Will definitely order any part I need in the future from J&P Cycles!
This company was awesome. Even after PayPal screwed up the address this company helped fix it and still got me my parts with in a few days. The sweeper exhaust looks amazing and sounds awesome on my Harley. Thank you.
Great deal on the boots, great product, and delivery was fast
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

