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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,689
This company responds to reviews on average within 5 days

Instant Feedback

73,526 reviews

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Colorado
2 reviews
0 helpful votes
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Good Job J&P
March 28, 2024

All excellent and I'll be back for more...Thank You!

Date of experience: March 18, 2024
Idaho
2 reviews
0 helpful votes
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Tank
March 28, 2024

Was quick and arrived in great shape. Can't wait to get it painted and put on.

Date of experience: March 18, 2024
North Carolina
1 review
0 helpful votes
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Great service
March 28, 2024

Found the windshield I was looking for, checkout and delivery went great. Product arrived packaged well. Highly satisfied.

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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Fast shipping
March 28, 2024

Great price and quick shipping! J&P cycles is our go to for all of our motorcycle needs!

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
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Your parts people at the counter were very professional and very knowable. My parts arrive 2 days earlier than expected.

Date of experience: March 18, 2024
Missouri
1 review
0 helpful votes
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Bought another Condor wheel chock. I like the Condor very much. I have 2 on lifts, 2 on trailer, and now 1 multi tasker.

Date of experience: March 18, 2024
Connecticut
1 review
0 helpful votes
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Great parts!
March 28, 2024

I ordered new khrome werk exhaust slip ons for my harley road king. Exactly what I was looking for and showed up when they said they would.

Date of experience: March 18, 2024
Michigan
1 review
0 helpful votes
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Good Service
March 28, 2024

Very pleased with the service from J&P. My order came in time and how I expected it to be. Thank you

Date of experience: March 18, 2024
Montana
1 review
0 helpful votes
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Had what I needed and easy check out and service and experience is always consistent.

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
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It fit perfectly
March 28, 2024

They carry high quality parts and accessories. They let you know if it will fit your particular bike before you make the purchase. The prices are reasonable.

Date of experience: March 18, 2024
Michigan
1 review
0 helpful votes
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OK parts
March 28, 2024

Never did get 10 percent off helmet locks work as expected popsicle pegs look good but will not stay folded up had to put nylon washer between stand off and peg body to fix that

Date of experience: March 18, 2024
Texas
1 review
0 helpful votes
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Awesome service
March 28, 2024

Was great, finally was able to purchase part been searching for 3 months JP came through for me

Date of experience: March 18, 2024
Ohio
1 review
0 helpful votes
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Fast and Easy
March 28, 2024

Had to replace My grips after a crash, but because of past order tracking, was able to get the exact same parts again, no problem. Thanks agiain J&P Cycles, My Bike wil be as good as new!

Date of experience: March 18, 2024
Washington
1 review
0 helpful votes
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Thanks
March 28, 2024

Quickly and easy thank you again and again is that 50 characters

Date of experience: March 18, 2024
Illinois
1 review
0 helpful votes
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Handlebars
March 28, 2024

Love this site, use it all the time but the delivery was an issue was told 5-7 days and didn't receive it till 11 days later

Date of experience: March 18, 2024
South Dakota
2 reviews
1 helpful vote
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Good service and easy returns
March 28, 2024

The product was as described, shipped quickly, and arrived well packaged. It just happened that after receiving the product it fit differently than I expected (which was not the fault of the seller), and I returned it. The return process was also easy. Thanks for the good service.

Date of experience: March 18, 2024
Vermont
1 review
0 helpful votes
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Satisfied Customer
March 28, 2024

Top shelf. Website easy to navigate, prices good and delivery prompt. What's not to like?

Date of experience: March 18, 2024
New Jersey
1 review
0 helpful votes
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Service
March 28, 2024

Excellent service, received my order three days after ordering
Great tee shirts, my husband loves them.

Date of experience: March 18, 2024
Illinois
1 review
0 helpful votes
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Received quock
March 28, 2024

Haven't installed it yet. Hopefully everything seals better than the garbage paper gaskets harley dealers sell.

Date of experience: March 18, 2024
Florida
2 reviews
0 helpful votes
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Top tier service.
March 28, 2024
Updated review

I made my order at the Ormond Beach store. The gentleman that helped me doring Bike Week was very helpful ans knowledgeable.

Date of experience: March 18, 2024
Kimberly E. — J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.


I Found what I was looking for and was able to order...
March 7, 2024
Previous review

I Found what I was looking for and was able to order it easily.

Date of experience: March 7, 2024