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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,660
This company responds to reviews on average within 5 days

Instant Feedback

73,415 reviews

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South Carolina
1 review
0 helpful votes
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Pandora's box!
March 29, 2024

I was trying to take apart the front when to change the tire, the bolts that held the clamp on the bottom of the forks stripped out so I can't get the axle out of the Forks, so I just put. Everything back together and I ride this summer. When our short down season comes this winter I will take it apart and make all the repairs I need.

Date of experience: March 18, 2024
Indiana
1 review
0 helpful votes
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GOOD
March 29, 2024

My experience with jp cycles was good I found exactly what I needed easily and quickly honestly there is nothing to complain about shipping was about a little less then a week

Date of experience: March 18, 2024
Missouri
1 review
0 helpful votes
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Products delivered as promised
March 29, 2024
Updated review

Never had an issue with any J&P products. Very satisfied

Date of experience: March 18, 2024

Limited parts for trikes
March 8, 2024
Previous review

Limited parts for trikes

Date of experience: March 8, 2024
Italy
1 review
0 helpful votes
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Simple
March 29, 2024

Even when busy with bike week, I was in and out...?

Date of experience: March 18, 2024
Texas
1 review
0 helpful votes
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Fast, Quick Service
March 29, 2024

Part ordered and received 2 days later. Looks like a quality part (Harley shifter linkage) to replace a known stock part that is subject to failure

Date of experience: March 18, 2024
Texas
1 review
0 helpful votes
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Great and reliable experience
March 29, 2024

Found what I needed and ordered it. Came in less than a week. Greta place to order the parts I need.

Date of experience: March 18, 2024
Utah
1 review
0 helpful votes
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These magicians made a front tire for my FXLRS appear in front of my door like a day and a half after I clicked the order now button, they even beat my bank on even confirming the transaction it was here so fast.

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
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All around fast and convenient. Great prices on the products and quick delivery time with free shipping.

Date of experience: March 18, 2024
Wisconsin
1 review
0 helpful votes
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Shipping
March 29, 2024

Statement of next day shipping is not always true. Some of the items are shipped direct and others from different warehouses. When it is shipped USPS you can wait more than 10 days to receive your items.

Date of experience: March 18, 2024
Kansas
1 review
0 helpful votes
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Good
March 29, 2024

Got parts fast and packed well and a good price...!.

Date of experience: March 18, 2024
Ohio
1 review
0 helpful votes
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Best around
March 29, 2024

They helped me with every question I had and if they didn't have the part I was looking for they directed me to a place that did

Date of experience: March 18, 2024
Vermont
1 review
0 helpful votes
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Progressive shocks
March 29, 2024

Always a pleasure to work with this company! Over the last 15 years I've never been unsatisfied

Date of experience: March 18, 2024
Colorado
1 review
0 helpful votes
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Cam shoes
March 29, 2024

Well they are in and we shall see how long they hold up. Overall they appeared to be pretty decent, did notice that the rear cam shoe is a tight fit in the cam shoe tool, took some playing with but I got it in. I did feel like the price was a little high but everyone knows HD stands for hundreds of dollars 😂

Date of experience: March 18, 2024
South Carolina
2 reviews
0 helpful votes
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Fast easy simple and worry free
March 29, 2024

Everything I have always ordered comes I damaged and free shipping on time. No complaints. Always have what I need. Thanks JP Cycles

Date of experience: March 18, 2024
Colorado
2 reviews
0 helpful votes
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Good Job J&P
March 28, 2024

All excellent and I'll be back for more...Thank You!

Date of experience: March 18, 2024
Idaho
2 reviews
0 helpful votes
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Tank
March 28, 2024

Was quick and arrived in great shape. Can't wait to get it painted and put on.

Date of experience: March 18, 2024
North Carolina
1 review
0 helpful votes
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Great service
March 28, 2024

Found the windshield I was looking for, checkout and delivery went great. Product arrived packaged well. Highly satisfied.

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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Fast shipping
March 28, 2024

Great price and quick shipping! J&P cycles is our go to for all of our motorcycle needs!

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
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Your parts people at the counter were very professional and very knowable. My parts arrive 2 days earlier than expected.

Date of experience: March 18, 2024
Missouri
1 review
0 helpful votes
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Bought another Condor wheel chock. I like the Condor very much. I have 2 on lifts, 2 on trailer, and now 1 multi tasker.

Date of experience: March 18, 2024