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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,896
quality
23,826
This company responds to reviews on average within 5 days

Instant Feedback

73,921 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Floorboards
April 13, 2024

J&P cycles rocks my son is a little vertically challenged we couldn't figure out a way to fit him on a wide glide without going through a bunch of stuff to put meds on and he's wanting to do some long distance travel so we looked everywhere for floorboard kits. The only people had it was.J&P awesome customer service in fairly quick shipping. Should've paid the extra 20 bucks. So we could have took advantage of these beautiful sunny days sooner.

Date of experience: April 3, 2024
Nevada
1 review
0 helpful votes
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J&P Cycles usually has the things I need and ships them out quickly, which is why I continue to return.

Date of experience: April 3, 2024
Florida
1 review
0 helpful votes
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Painless
April 13, 2024

Needed new tires, customer service ordered them, service crew installed them… could not have been easier

Date of experience: April 3, 2024
Tennessee
1 review
0 helpful votes
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Excellent product
April 13, 2024

Always great. Quality and features of product as advertised, fast delivery, I'm well satisfied with purchase.

Date of experience: April 3, 2024
Colorado
1 review
0 helpful votes
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Helmet Buying made easy
April 13, 2024

The helmet came just a described. Shipping was easy. Glad I got to try one on before ordering.
It all worked out perfect.

Date of experience: April 3, 2024
Florida
1 review
0 helpful votes
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JP Cycle Rocks!
April 13, 2024

Easy to use site, everything you could need, packed and shipped to my door! Also supports my favorite pod cast, High side low side!

Date of experience: April 3, 2024
Michigan
2 reviews
0 helpful votes
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LED headlamp
April 13, 2024

It arrived quickly, it was a tight fit but worth it.

Date of experience: April 3, 2024
District of Columbia
1 review
0 helpful votes
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Happy Customer
April 13, 2024

Great Deals- Great prices- customer support. Thank you.

Date of experience: April 3, 2024
Washington
1 review
0 helpful votes
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This tire runs smooth
April 13, 2024

Right on the money for the money it cost it's a very nice riding tire.

Date of experience: April 3, 2024
GB
1 review
0 helpful votes
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Outstanding.
April 13, 2024

Brilliant service, I actually live in the United kingdom. So when the parts arrived 8 days later, was an excellent result, have used J&p before and same service. And very impressed with the product absolute quality. Well done.

Date of experience: April 3, 2024
Illinois
2 reviews
0 helpful votes
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Simple
April 13, 2024

It was quick easy and simple. They had exactly what i was looking for

Date of experience: April 3, 2024
Nevada
1 review
0 helpful votes
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Great stuff and service
April 13, 2024
Updated review

You guys are FANTASTIC thanks once again!' Totally recommend this site great service and great parts and goodies.

Date of experience: April 3, 2024

Super easy direction to find my goodies!
October 17, 2023
Previous review

Super easy direction to find my goodies!

Date of experience: October 16, 2023
Illinois
1 review
0 helpful votes
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Looks great!
April 13, 2024

Came quick and packaged well. Will update once my state dries up a little and allows for riding

Date of experience: April 3, 2024
Alabama
1 review
0 helpful votes
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Great product and great service
April 13, 2024

Great service from a great company always pleased with service

Date of experience: April 3, 2024
Georgia
1 review
0 helpful votes
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Greatest Place for Harley Parts
April 13, 2024

Extremely fast shipping, fitment Issues aren't even in the question, they just plain dang take care of ya

Date of experience: April 3, 2024
Ohio
1 review
0 helpful votes
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Excellent service
April 13, 2024

My opened box seat came in right on schedule. The seat itself was it perfect condition. Great service and quality overall.

Date of experience: April 3, 2024
North Carolina
1 review
0 helpful votes
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Crazy Fast Delivery
April 13, 2024

The ordering process was super easy.
Finding the exhaust I was looking for was also easy.
What surprised me the most is I didn't pay for fast delivery but my exhaust arrived the next day

Date of experience: April 3, 2024
Wisconsin
1 review
0 helpful votes
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Wonderful experience
April 13, 2024

My shopping experience was very good. I have a 06 sportster that I'm making into a stunt bike and I found J&P had basically all the stuff i needed besides the 14in progressive shocks. The only problem was I ordered the smooth biltwell bars instead of the notched ones so hopefully when those get returned I can order the correct ones.

Date of experience: April 3, 2024
California
1 review
0 helpful votes
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Great customer satisfaction.
April 13, 2024

I ordered a pair of exhaust pipe baffles for my straight pipes.
The product was easy to find and purchase.
Made a significant difference in the sound.

Date of experience: April 3, 2024
Tennessee
1 review
0 helpful votes
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Ship time
April 13, 2024

The ship time took a little extra time because of Easter Holiday.

Date of experience: April 3, 2024