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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Nothing to report other than fast service and product in good condition!
My order shipped in 2 separate shipments. The second shipment ( spark plugs) arrived via USPS in an envelope. The boxes for the items were crushed. I was worried the items may be damaged. I would urge UPS next time in a box!
The tail light looks great after some alterations. The LED headlight was used and the low beam failed to work. However, the return process was quick and easy.
Great help while using the chat board. The assistant was quickly able to explain and find the right clutch cable and brake line for my 14in apehanger handlebars.
Chrome job wasn't anything to write home to mom about. Beware garder- wescott are selling you their rejects j & p.
Fit perfect a looks awesome. Would recommend to anyone
Sometimes I pay a little more but I know I'm getting a quality part from a reputable supplier I ride all older bikes and in North vermont there are no suppliers for the parts I need from time to time
Found quality brake and clutch chrome reservoir covers for my 2014 Ultra Limited that fit perfectly and no leaking like most.
Fast shipping very good packing item was as described easy install
The purchase through J&P wasn't bad but the amount of time it took to get here was nearly 10 days. I have purchased larger items before in the past that I received within 5 days, so that was a little disappointing.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Easy to find the right parts for the right price. Fast shipping too!
Ordered a new windshield for my GL1800 and recieved it in about ten days. Arrived in perfect condition and installed in 30 minutes.
Needed a battery tender. Received within 3 days. Thank you JP
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.