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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,904
quality
23,916
This company responds to reviews on average within 5 days

Instant Feedback

74,178 reviews

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California
1 review
0 helpful votes
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Lovin J&P's!
April 5, 2024

Thanks for keeping riders on the road, you guys are the bees knees!

Date of experience: April 5, 2024
Colorado
1 review
0 helpful votes
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Simple and Easy
April 5, 2024

Nothing to report other than fast service and product in good condition!

Date of experience: April 5, 2024
Tennessee
1 review
0 helpful votes
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My order shipped in 2 separate shipments. The second shipment ( spark plugs) arrived via USPS in an envelope. The boxes for the items were crushed. I was worried the items may be damaged. I would urge UPS next time in a box!

Date of experience: April 5, 2024
Tennessee
1 review
0 helpful votes
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My Valkyrie parts
April 15, 2024

The tail light looks great after some alterations. The LED headlight was used and the low beam failed to work. However, the return process was quick and easy.

Date of experience: April 5, 2024
Ohio
1 review
0 helpful votes
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Valuable help with selection
April 15, 2024

Great help while using the chat board. The assistant was quickly able to explain and find the right clutch cable and brake line for my 14in apehanger handlebars.

Date of experience: April 5, 2024
Texas
1 review
0 helpful votes
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Thanks fast response
April 15, 2024

Great for my reminder when back in stock fast check out.

Date of experience: April 5, 2024
Oregon
2 reviews
0 helpful votes
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Chrome job wasn't anything to write home to mom about. Beware garder- wescott are selling you their rejects j & p.

Date of experience: April 5, 2024
Florida
1 review
0 helpful votes
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Battery cable
April 15, 2024

Great price and perfect fit. Easy to use website to find exact specs.

Date of experience: April 5, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

California
1 review
0 helpful votes
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👍🏻👍🏻👍🏻
April 15, 2024

Fit perfect a looks awesome. Would recommend to anyone

Date of experience: April 5, 2024
Connecticut
1 review
0 helpful votes
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Excellent service
April 15, 2024

Sometimes I pay a little more but I know I'm getting a quality part from a reputable supplier I ride all older bikes and in North vermont there are no suppliers for the parts I need from time to time

Date of experience: April 5, 2024
Oklahoma
1 review
0 helpful votes
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Chrome reservoir covers
April 15, 2024

Found quality brake and clutch chrome reservoir covers for my 2014 Ultra Limited that fit perfectly and no leaking like most.

Date of experience: April 4, 2024
Utah
1 review
0 helpful votes
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Ver
April 15, 2024

These were great for the price. Looks very nice! Great value!

Date of experience: April 4, 2024
Florida
1 review
0 helpful votes
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Throttle cable, idle cable
April 15, 2024

Ordered the throttle cable but actually needed idle cable.

Date of experience: April 4, 2024
California
1 review
0 helpful votes
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Fast shipping very good packing item was as described easy install

Date of experience: April 4, 2024
Nevada
1 review
0 helpful votes
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Slow shipping
April 15, 2024

The purchase through J&P wasn't bad but the amount of time it took to get here was nearly 10 days. I have purchased larger items before in the past that I received within 5 days, so that was a little disappointing.

Date of experience: April 4, 2024
Kimberly E. J&P Cycles Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

California
1 review
0 helpful votes
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Good company to go too!
April 15, 2024

Easy to find the right parts for the right price. Fast shipping too!

Date of experience: April 4, 2024
Michigan
1 review
0 helpful votes
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Thanks. Fit perfect
April 15, 2024

Thanks for being easy to navigate it was a pleasure

Date of experience: April 4, 2024
Nebraska
1 review
0 helpful votes
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Good service!
April 15, 2024

Ordered a new windshield for my GL1800 and recieved it in about ten days. Arrived in perfect condition and installed in 30 minutes.

Date of experience: April 4, 2024
Oregon
1 review
0 helpful votes
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Excellent
April 15, 2024

Was very happy with everything from start to finish.

Date of experience: April 4, 2024
Florida
1 review
0 helpful votes
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Fast shipping packed good
April 15, 2024

Needed a battery tender. Received within 3 days. Thank you JP

Date of experience: April 4, 2024