Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So fast shipping to switzerland.
Some parts are not available for switzerland.
Thats the only negative thing i can say.
Overall a great experiance!
Thank you!
In the ordering process, it stated that parts were available 3-5 business days, which for some reason it took 3-5 days for the supplier to ship to J&P, then another 3-5 days to ship to me. Once I received my parts they were perfect and what I intended. I did receive partial order quickly, then another piece a few days later, then the remaining parts were delivered later.
Good company, shipping is frustrating, as the orders come from different warehouses. Read small print on timeframes. Still waiting on parts a week later.
Ordered my Tire and had it delivered in 5 days and was exactly as described and safely packed with no damage. Love J&P cycle, always good service and great installation videos.
Easy to order parts and clearly marked for fit
Excellent quality of cables
Unfortunately, no instructions were included when the add said they were.
Luckily, I figured out where everything went on my Stratoliner and am extremely pleased with the results! A little pricey, however, definitely a smart move buying the complete kit. Thanks again
Very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied very satisfied
The part I ordered was hydraulic rear brake light switch it was a perfect match and came quickly. Now I can ride again thanks
Always have the parts we need at a great price with fast shipping.
Fedex was a day late due to not having my package on correct truck. Box was ripped open and contents were dirty. Jp cycle has always been prompt on getting my parts quick. This time not so good. Package had boot prints all over it
I accidentally ordered the wrong tires then I called them. They were very helpful. It didn't take much time for them to print me a return label was able to send them back with no problems. I re-order them They sent me the new tires right away. Thank you 🙏
With motorcycle shops becoming harder and harder to find it's nice to have a place to shop and get some support you might be in need of.
The handle bar cable clamps pictured and ordered vs what arrived were different. Apparently the one I ordered is longer made by the supplier. I asked to begin the return/refund/credit process but haven't heard anything else.
One of the plastic strap buckles broke the first time I tried to clip to my pants. The rubber strap is too stiff and too short. I am returning the straps. DO NOT PURCHASE!
I've been searching for the right chrome shift linkage for a while and I'm glad I found the right linkage, looks great and works well.
For a few weeks I've been researching different seats for my 2020 FXLR. I always check out J&P's website first. I found one that was very close to what I was looking for, but I figured I'd try the manufacturer for the exact one I wanted. Upon calling them and talking to a representative they told me it would be at least 5 weeks before I could receive it (and I live locally to them). When I asked if it didn't meet my expectations could I return it, they were noncommittal. They said I should try J&P because "they have a good selection of their products ". I called J&P, placed my order and had the seat in less than a week.
I really like having everything needed for a Harley three hole oil change. Except an additional quart of Primary oil should have been included. I didn't need the whole quart but I did have to go to the local Harley dealer and get more.
Fast ordering and shipping and handling also the delivery was fast. Thank you for the outstanding service and support for your customers.
Fast easy awesome service for the item I need.
Super easy to order and find my part. Shipped fast and delivered ahead of schedule. Fit perfect and is exactly what was advertised.
Always been a great experience with J&P cycles. Guards fit perfect and are just as described. Would recommend.
I always shop here. They always have what I need and their great to deal with.
Everything came quicker than expected, the order was complete everything was in perfect condition. This is good service!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

