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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Some of the Shifter Rod parts were listed as "Will Fit" for the 2011 Dyna Fat Bob that were not for this bike. These were mid shifter rods. The Shifter Rod I ended up ordering, I was told it was a factory replacement and it was not. After extending the shifter Rod as far out as I felt comfortable, it was still an inch and a half shorter than stock. Had to make an adjustment to the shifter to make this work. I love the service and the people, but they can do a better job categories the parts better for the bikes they will fit.
Product fit my Harley, yet the search engine as they all do, don't narrow down parts for that year n make of the bike
Fast shipping and handling………need 50 characters so I'm wasting space now
The website was very easy to navigate. The purchase came in a reasonable timeframe actually quicker than expected. The quality and fit were outstanding!
This is my second order and its such an easy process.
The website was great and kept me from making a mistake on what I ordered.
Very helpful helped me get exactly what I was looking for
J&P Cycles is great. Quick access to thousands of products. But don't judge them by Amazon. You can order, receive, review, return, and receive a refund for something on Amazon before you J&P order will even ship!
But Amazon doesn't have this stuff.
Found what I was looking for. Got confirmation from the store that the part I orderd was the right part for my bike. Easy to order.
Was able to talk through what I needed with the tech over the phone. The tech was patient attentive and provided excellent feedback. I have already made another purchase because of it. Highly recommend!
Needed a rear tire for my Victory Vision and they had are a place I trust. Received tire and it on my bike in under a week from ordering.
Easy order. Product fit and no flash was required. Very happy with my purchase.
I am overall happy with my purchase. The shipping was fast and all that. Just should have been more clear in the tire that you will need inlet gaskets for the install
I order floorboards. I received the right side damaged. The offer me to return it and make a new order. This time, the left side was damaged. Fortunately for me, i haven't ship back my 1rst orde yet and finally send back the 2 damaged part and keep the goods ones..
Item was as described, shipped quick with a tracking number. Thanks.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

