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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Easy to order and Bruce was amazing and gave me a great description of product and what I needed to ensure it fit my bike properly The process was seamless, and the delivery was fast!
They had what I needed but since sizing can be unpredictable it cost me $10 to send back the large gloves that for like a medium. They need to be more like Amazon with free returns.
Website is decent. I've used j&p alot! The order Communication was horrible. I had to take my time to go through the chat process just to find out there was a multi party shipping, which my customer assistant didn't have a clue about my shipping. I was told I'd receive an email when shipment happens. Lack of communication is not for me. I'll be parting ways with J&P.
Easy and fast is the best way to describe the experience. Very straightforward and product arrived when promised and I was informed throughout the process.
Great service easy to use. Product arrived 3 days after ordering.
Always a pleasant experience. Most always find what I want. Competitive pricing. Fast shipping.
The local folks are great to deal with, very helpful and polite.
The items I purchased were of great quality and in stock.
My sissy bar fits perfectly on my 02 Fat Boy! It adds that old school look while providing a bar to hold my bags while I do long distance traveling! Sturgis 2024 baby!
Product and delivery always meet my expectations. Thank you!
All questions were answered via chat. Product came quickly and at a good price.
I think the use of Fed Ex for retail delivery is not a good choice.
Box was beat up and and the handlebars I purchased were hanging out of the box.
Thankfully there was no damaged. Otherwise the purchasing experience was very good
I payed next day shipping and got it a week later.I Called and they sed they would refund me for the cost of the shipping and never got refunded so next day is 6 day shipping
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members