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business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,652
This company responds to reviews on average within 5 days

Instant Feedback

73,380 reviews

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Florida
2 reviews
0 helpful votes
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Harley Tire
May 24, 2024

Thank you for all of you help, Bruce assisted me greatly. My tire was delivered much faster than I expected, done at a very good price. I will shop at J&P before I look anywhere else.

Date of experience: May 14, 2024
North Carolina
1 review
0 helpful votes
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Tire was punctured and also needed brakes for my Harley. Ordered a tire and brakes. Ordered on Friday. Brakes arrived on Monday and tire arrived on Tuesday.

Date of experience: May 14, 2024
Costa Rica
1 review
0 helpful votes
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Great products, great support.
May 24, 2024
Updated review

My first option for parts, accessories and technical support.

Date of experience: May 14, 2024

Use to get advice from the specialists, Mike F
May 7, 2024
Previous review

Use to get advice from the specialists, Mike F. Uses to give me the best advice and options for my needs! Thanks Mike.

Date of experience: April 22, 2024
New York
1 review
0 helpful votes
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The part failed
May 24, 2024

Didn't get my 10 % discount and it was my first order and you shouldn't offer it if you're not going to give it.

Date of experience: May 14, 2024
New York
2 reviews
0 helpful votes
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Road King Classic Parts Needed
May 24, 2024

Needed to replace a couple of parts on my Road King, J & P Cycles web site was easy to navigate and easy to find what I needed. Prices very in line with other online stores.

Date of experience: May 14, 2024
1 review
0 helpful votes
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Their functional
May 24, 2024

Brackets were too narrow to get a nut in so had to use a carriage bolt to attach to my bike.

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Easy
May 24, 2024

No problems, easy research, lots to choose from. Will order more for my bike and some upgrades

Date of experience: May 14, 2024
California
1 review
0 helpful votes
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Good quality parts
May 24, 2024

Easy to navigate website, excellent pricing, will purchase from J & P again

Date of experience: May 14, 2024
Colorado
1 review
0 helpful votes
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Great service
May 24, 2024

Good variety of choices to pick from.Shipped right away

Date of experience: May 14, 2024
Texas
2 reviews
0 helpful votes
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Good service, wrong part
May 24, 2024

Oil filters are wrong parts, website said they fit 1979 FLH but they are not the right size filter for oil tank...

Date of experience: May 14, 2024
Texas
2 reviews
0 helpful votes
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Great service
May 24, 2024

I had order my part and it came in on time and no damage

Date of experience: May 14, 2024
New York
1 review
0 helpful votes
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HD Speedometer
May 24, 2024

Prompt delivery. Good price. Works as should.
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Date of experience: May 14, 2024
Massachusetts
1 review
0 helpful votes
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Perfect as allways
May 24, 2024
Updated review

As normal the parts were avail and fast delivery. Thanks!

Date of experience: May 14, 2024

Excellent selection and fast shipping!
April 13, 2024
Previous review

Excellent selection and fast shipping!

Date of experience: April 2, 2024
New Hampshire
2 reviews
0 helpful votes
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Harley seat nut
May 24, 2024

Well priced, looks good, works good. What more could you ask for?

Date of experience: May 14, 2024
Wisconsin
2 reviews
0 helpful votes
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Got my order within a week.
May 24, 2024
Updated review

Great service my order shipped from two different locations. Everything arrived within a week.

Date of experience: May 13, 2024

Great service
May 13, 2024
Previous review

Great service

Date of experience: May 2, 2024
Romania
1 review
0 helpful votes
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Good experience, good product, fast international delivery

Date of experience: May 13, 2024
Utah
1 review
0 helpful votes
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Fast shipping
May 24, 2024

Great. Website was good and shipping was fast and showed up looking good

Date of experience: May 13, 2024
South Dakota
1 review
0 helpful votes
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To the rescue
May 24, 2024

Fast & easy, i looked up my part & orderd on a Mon and received it Wed afternoon when i got home from work.

Date of experience: May 13, 2024
Illinois
1 review
0 helpful votes
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They shipped me the tire that I ordered!
May 24, 2024
Updated review

I ordered a Dunlop D401 rear tire for my motorcycle 2006 softail standard. 200/55/17
They shipped it to me and it arrived promptly.
Could not be more satisfied with a business that does what they say they are going to do.

Date of experience: May 13, 2024

Thank you
October 17, 2023
Previous review

Thank you. Everything good as it should be

Date of experience: October 17, 2023
California
2 reviews
0 helpful votes
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Good service and delivery
May 24, 2024

They carry a hugh inventory of parts and selection.

Date of experience: May 13, 2024