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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Chatted with Mike F and he informed me to look under Road King for my FLHTP for more solo seat options. If it does fit he was excellent.
I'm always pleased with everything I order. Their products and customer service are exceptional.
JP knows HD! If it's made JP will have it. If not they can get it!
Easy site to navigate and ensure I order the correct part. Part came as described with super fast shipping.
Easy to find the exact products im looking for. No hassle on order completion.
Ordered a timing cover for my buddies sportster to have custom engraved for his bike was fairly easy to figure out which one I needed
J&P slaps harder than will smith! Order exact and fast as hell. Don't sleep, like Chris rock. Get your order in today!
No hassle returns. Easy to print return label and no restocking fee.
Excellent product and great time on the shipping. I've never had to wait over a week to get my order
I forgot how incredibly slow JP Cycles is with thier shipping service. I really needed my part to put my bike together and it's taken over a week to get them.
Very pleased. Fast and accurate ordering and shipping. Haven't had any reason to contact customer service.
Product unserviceable, but the return process worked well. I was stuck paying for secondary packaging but I had disposed of the original box.
I've purchased parts from this site on two occasions - both transactions were completed without issue and shipping was fast. Will order more parts in the future I'm sure.
Fast service, products shipped next day. Thanks for getting me back on the road quickly!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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