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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,639
This company responds to reviews on average within 5 days

Instant Feedback

73,310 reviews

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Arizona
1 review
0 helpful votes
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Excellent
June 20, 2024

Tires showed up fast, were a great deal, and look great on the bike. Can't believe I didn't do this sooner putting new meat on the wheels.

Mounting and balancing was very quick. Cleaned years of filth off the wheels and re-lined the inside over the spokes

Date of experience: June 10, 2024
Nevada
1 review
0 helpful votes
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Delivery
June 20, 2024

When buying a seat and backrest you kind of expect to receive them at the same time. So I give you four stars for a good product.

Date of experience: June 10, 2024
Idaho
1 review
0 helpful votes
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Would recommend to a friend.
June 20, 2024

Overall a satisfactory result experience. I would recommend J&P to a friend.

Date of experience: June 10, 2024
Louisiana
1 review
0 helpful votes
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Easy
June 20, 2024
Updated review

Great service and always easy to work with. Anytime I have an issue it's worked out quickly.

Date of experience: June 10, 2024

Good
March 22, 2024
Previous review

J&P cycle has been good with returns but I wish I didn't have the problems in the first place.

Date of experience: March 12, 2024
Ohio
1 review
0 helpful votes
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FedEx put my package in someone else garage sent a pic of the box sitting on a concrete floor and confirmed it delivered. The pic they took could have been anywhere nothing to link it to my property. 2 days later my neighbor 3 houses down finds it at his place and brought it down. Good thing he's a honest man

Date of experience: June 10, 2024
Tennessee
1 review
0 helpful votes
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Perfect! Great customer service! Fast and knew exactly what I was looking for!

Date of experience: June 10, 2024
New Mexico
1 review
0 helpful votes
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Bag Locks
June 20, 2024

I ordered replacement bag locks for my Ultra Classic and an extra set for my Pops. Easy to install and fit perfectly.

Date of experience: June 10, 2024
Ohio
1 review
0 helpful votes
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J&P always seems to come through. Price was right too.
June 20, 2024
Updated review

Everything went very smooth. My air filter fit my Road King and at a good price also.

Date of experience: June 10, 2024

So far so good
March 6, 2024
Previous review

So far so good

Date of experience: March 6, 2024
New Zealand
1 review
0 helpful votes
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Big Twin Derby Cover
June 20, 2024

From the first click to the last JP Cycles made my purchase seamless - a professional and efficient service - I am super happy with my product and also the time it took to arrive here in New Zealand- Im looking forward to summer ride time and showing my new purchase the beauty of NZ roads!

Date of experience: June 10, 2024
North Carolina
1 review
0 helpful votes
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All Balls racing
June 20, 2024
Updated review

Been shopping with J&P for years! Great prices and service!

Date of experience: June 10, 2024

Easy ordering and prompt delivery!
December 5, 2023
Previous review

Easy ordering and prompt delivery!

Date of experience: December 5, 2023
Texas
2 reviews
0 helpful votes
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Great company to deal with
June 20, 2024

I have ordered a variety of parts for a variety of bikes over the years. NEVER disappointed in the quality of their parts.

Date of experience: June 10, 2024
New Jersey
1 review
0 helpful votes
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Quick order fulfillment
June 20, 2024

I ordered a windshield from Memphis shades, which was less than it was on the Memphis shades website. Which turned out to be the tax I paid. Thanks J&P plus free shipping. It arrived in about 3 days (fast). That's why they've been in business 45 years! Quality and Service.

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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Product was good.
June 20, 2024

The "people of order together" feature appeared after my purchase. I would have had to pay shipping twice; so I bought the other part at the other part at the Harley dealership. If that hat appeared before I hit "purchase," I'd have bought it from J&P.

Date of experience: June 10, 2024
Iowa
1 review
0 helpful votes
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Great Service!
June 20, 2024

Easy to order from and easy to search what I was looking for. I highly recommend this company for your motorcycle needs.

Date of experience: June 10, 2024
Pennsylvania
1 review
0 helpful votes
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Mustang seat purchase
June 20, 2024

Easy to order, quick delivery, easy to install. Comfortable seat. Very satisfied.

Date of experience: June 10, 2024
New Hampshire
1 review
0 helpful votes
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Seat
June 20, 2024

Chatted with Mike F and he informed me to look under Road King for my FLHTP for more solo seat options. If it does fit he was excellent.

Date of experience: June 10, 2024
Tennessee
1 review
0 helpful votes
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Satisfied Customer
June 20, 2024

I'm always pleased with everything I order. Their products and customer service are exceptional.

Date of experience: June 10, 2024
Florida
1 review
0 helpful votes
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JP knows HD! If it's made JP will have it. If not they can get it!

Date of experience: June 10, 2024
Louisiana
1 review
0 helpful votes
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Parts
June 20, 2024

Great service. Quick delivery time. Completely satisfied

Date of experience: June 10, 2024
Ohio
1 review
0 helpful votes
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Thumbs Up
June 20, 2024

My experience was smooth and as expected. I had no issues with finding the products, ordering, or delivery.

Date of experience: June 10, 2024