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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,662
This company responds to reviews on average within 5 days

Instant Feedback

73,419 reviews

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Massachusetts
1 review
0 helpful votes
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Dirt bike tire
June 23, 2024

This is my first time using this site but everything went well, easy to navigate and we received the tire in a timely fashion.

Date of experience: June 13, 2024
Iowa
1 review
0 helpful votes
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Satisfied
June 23, 2024

I was satisfied with the experience and information was very clear.

Date of experience: June 13, 2024
Florida
1 review
0 helpful votes
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Great
June 23, 2024

Parts came in undamaged and fit bike perfectly love them. Will buy again from JP cycles

Date of experience: June 13, 2024
Illinois
1 review
0 helpful votes
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Poor
June 23, 2024

Had to modify so that it work no way a exact match poor fit feels cheep

Date of experience: June 13, 2024
Massachusetts
2 reviews
1 helpful vote
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Customer service excellent
June 23, 2024

Suppose to be shipped overnight called customer see they took care of me! Not that impressed with product it is installed and not working. I will figure it out when I have more time

Date of experience: June 13, 2024
North Carolina
1 review
0 helpful votes
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Great service
June 23, 2024

Great, great deal, great delivery, great product. Just Great

Date of experience: June 13, 2024
California
1 review
0 helpful votes
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Perfect
June 23, 2024

Very good and excellent. Got it just in time for my trip across country

Date of experience: June 13, 2024
Florida
1 review
0 helpful votes
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.
June 23, 2024

I just wanted to provide the feedback requested, pick 5 stars for the questions and leave. You BS arrangement will not let me do that and now I am not as pleased doing business with you. You require me th provide 50 characters!

Date of experience: June 13, 2024
Missouri
1 review
0 helpful votes
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Easy to locate what I wanted
June 23, 2024

Item I was looking for was in stock and no problems completing the transaction. I am recommending this the web site to my friends.

Date of experience: June 12, 2024
Tennessee
1 review
0 helpful votes
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Return customer
June 23, 2024

App very simple to navigate very nice selection shipped next day and I received I think 3 days later very happy with J & P Cycles

Date of experience: June 12, 2024
South Carolina
2 reviews
0 helpful votes
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Everything fit well and was in excellent condition when it arrived

Date of experience: June 12, 2024
Massachusetts
1 review
0 helpful votes
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GOOD
June 23, 2024

No Issues From order to delivery have always received parts on time as well

Date of experience: June 12, 2024
Kentucky
1 review
0 helpful votes
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Cool stuff delivered
June 23, 2024

Cool stuff got delivered timely. I'm to lazy to type out more stuff.

Date of experience: June 12, 2024
Arizona
1 review
0 helpful votes
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Shipping was fast the ordering was easy and the quality was good

Date of experience: June 12, 2024
New York
1 review
0 helpful votes
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Love this company
June 23, 2024

Response time was excellent 👍
Quality products for a great price

Date of experience: June 12, 2024
Texas
1 review
0 helpful votes
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Product was good but if you want future good reviews don't make us type sentences. We are all busy with out own businesses

Date of experience: June 12, 2024
Missouri
1 review
0 helpful votes
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Website allows to pinpoint your exact vehicle and what parts fit it. Easy to navigate and fast prompt delivery.

Date of experience: June 12, 2024
Oklahoma
1 review
0 helpful votes
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New coil
June 22, 2024

Everything went very well and was just what I needed and ordered. The shipping was fast so I could get back in the wind. Thanks again.

Date of experience: June 12, 2024
California
2 reviews
0 helpful votes
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Ok
June 22, 2024

Everything went well. No problem with delivery. Got to my house pretty fast.

Date of experience: June 12, 2024
North Carolina
1 review
0 helpful votes
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Love the brake light.
June 22, 2024

Led Brake/tail light worked and is very bright as advertised.

Date of experience: June 12, 2024