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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Thank you...thank you so much for your quick service and good parts...
Simple check out and purchase process. Easy to track. Emails pertained only to my order, no spam.
Very Good!, good tracking with shipping and items arrived well packaged.
Luv shopping at J&P; been going to them for parts for years - they always have what I need. Great parts and prices offered. Love having good options; delivery was super fast AND FREE! What's not to love?😎
The chat folks were very helpful. I am working on a bike that is a non-original older bike 1975 HD and things have been changed through it's life. It's hard to see what might work from the catalog. It doesn't give much info other than years and models. Like in my case I am trying to put on different triple trees and wheels that I already have. I know the tree's will work but with the wheel I'm going with an older star hub wheel which has a smaller hub dia. And bigger size rotor mount holes so I had to call chat to find out actual sizes. It would have been nice if the dimensions would have been in the descriptions. Chat saved me.
I ordered, they were shipped fast, the latches fit perfectly!
I would recommend J&P Cycles to anyone looking for a great customer experience.
(I wasn't paid to say this)😂
Love the fact all u gotta do is put in your information about your bike and they give u want u need. No guess work
Said it once, will probably say it a hundred more times! Without J&P Cycles the Evo I pulled from the depths of a garage would never see the road again. Thanks for keeping the dream alive.
We ordered a light bulb for the headlight in our Suzuki.
The bulb came quickly.
We appreciate the service!
Using the garage made finding the right part easily, automatically loaded the size that I needed when I clicked on the parts category
Quick and easy to find exactly what I wanted. J&P did a good packing job, thankfully because the order arrived with the box badly damaged, bad enough that I thought that there would either be missing or damaged items inside. Thankfully nothing was gone, and the packing job was such that also nothing was damaged.
Found exactly what I needed quickly and received it in great time.
Staff was helpful in answering questions about the product ordered. Product was delivered in the time frame expected and was well packaged and protected. Fit was perfect and everything looks great.
Parts are shipped quickly. And great customer service. Parts are as described
Ordering was easy and the price was reasonable. Shipping was a little slow but OK. The product was difficult to install, directions were terrible.
Easy step by step online ordering process. Fast shipping, quality parts. I would recommend these guys for all your motorcycle parts and accessories.
I received the wrong part the first order and having to pay return mailing would have been almost as much as the part so im just stuck with a part i didn't even order but the part that I ordered the second time was perfect and fast shipping
Site was extremely easy to use. Shipping was fast and free. Ordered an open box exhaust and it was 100% as advertised. All parts were present and instructions included. No damage on any parts.
Quick delivery response 🤘🏼working on the 07 FXDB now. Back to throttling the open road.
Love the web page and product line! Always have what I need and gets to me pretty quick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry to hear that you had an issue. Please allow us to make things right by sending us all the details, including photos,Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] so we can assist you and make this right.