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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Can always find what I need! For whatever bike I am working on. The first place, I always go!
Purchased replacement mirrors for 81 HD Sportster. The mounting shaft was.375" longer than original one. Had to add additional washers and the original egg corn nut to properly mount and secure. It does look good.
I purchased a riding jacket that was too small. My return was processed quickly and they helped me make and informed decision on the new jacket. WHICH I LOVE!
Love three oil change package--oil--oil filter--primary oil--trans. Oil
Talked to cs and was told when exactly the package would be delivered
Bought these to fix led headlight interference. Worked extremely well. Simple plug and play install.
The website is super easy to use and I got my kit in a matter of days! It has everything I needed and the price was very fair.
Product did not come when it was originally scheduled to be delivered therefore I had to go out and find the piece I ordered.
The website was easy to navigate and I received the correct part pretty quickly,
Ok so far! Ok no problems yet! Somewhat difficult to install but...
Got it on time got the right items but whoever put it in its shipping box bent it in 2 places and ruined the primary gasket
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously and will be passing it on to our Leadership Team.
Product was received on time and packaged well. Installed both items on the Harley and very satisfied. My clutch is very adjustable!
Ordered grips for my 2023 Indian. Grips arrived on time. I took them to the shop to be put on at the same time as my new Ape Hangers. Shop told me "these won't work they're HD grips." So needless to say my new bars ended up with the old grips. Very disappointed with J&P Cycles.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Installed in minutes, wiring was a breeze, easy to route wiring, great addition.
Came as said, even earlier, packaged well. Looking forward to getting back on the road an these parts will complete the repair!
Parts came as said, looked great, fit great, got the job finished and back on the road
I have been looking for bags that fit my 24 Fat Boy without relocating my rear lights. These are perfect for holding necessities for the road.
The web page didn't refresh, took 8 tries to get the order placed. Now I am happy that my order went through.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates. We looked into your order and see the order placed on 6/12 advising shipping the next business day. The tracking indicates it did ship the next business day and our estimated delivery is 3-5 business days. The tracking advises it delivered on 6/17. That was within 2 business days 4 including the weekend. We appreciate you as a customer and we will continue to work on and improving our services thanks to great feedback from our customers.