On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordered on Wednesday paid for one day shipping and it didn't arrive by Friday so I our purchased from Harley in person. Returned the one I bought from this site. Never opened to package so I'm not gonna review it.
Items were easy to search do someone that is a novice to fixing things. Prices were decent and the items arrived within a week.
Great experience. Easy to find items. Will be ordering more a little later
Awesome experience so far. Parts fit perfectly and the bike is looking better and better as the chrome goes away.
Great...always get goid products that fit and the quality is always pretty darn good. Just hope you guys use the reviews to weed out the bad stuff.
Not much of an experience, I ordered what I wanted, and they said it in short time.
The checkout procedure was a little confusing. I had a question about shipping, which was never answered by your robot chat box. I don't have a mailbox at this address so I needed to have UPS at FedEx shipping. I went ahead and placed the order. I'll either get it or you'll get it back.
Quick and easy to navigate website, checking out process was easy, and order arrived in great condition and a timely fashion.è
Ordered a part at the Pigeon forge store. I received my order with in three days!
Easy to install...look great and are better than stock grips
Awesome product and very fast delivery. I'm so happy for my purchase 😁
Cheapest tire I found online after searching all over and the delivery was fast.
When I received the box it was pretty beat up.Turned it over and there was a hole in the box with the plastic it was wapped ib sticking out.I could see through the hole it was damaged.I called and they couldn't replace it because they were out of stock.They were nice and refunded my money,but if it would have been packaged better it wound be on my bike now.
My dealing with J&P Cycle has been a pleasant one no issues whatsoever Parts come when they say they will come in good condition I ride a BMW so I only get Tires and Brakes but I would recommend them for anything oh and by the way I talk to text so if anyone get confused
Due to a mistake on my part, I lost part of my rear turn signal on my Peter Fonda Honda. I was afraid that I would have to replace my turn signals.
Can't remember the guys name who I spoke to but he was super helpful I bought the pipes back to the UK and just had them fitted at the weekend they sound as good as they look! Super impressed!
Easy to get through what I was looking for and check out was easy
I love the website, it precise & it gets you the right part! Quick shipment!
I received what I ordered in a short amount of time. Very satisfied.
After days of research I decided to pull the trigger on the Saddleman Road Sofa. We were planning a 12 hr trip to FL and my Harley Hammock seat just wasn't comfortable anymore. The seat arrived 4 days after ordering it and I absolutely love it. It puts me in a better riding position, my broken tail bone doesn't hurt anymore and I can easily ride all day on it.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members