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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Thanks for prompt service and correct parts in new condition. Appreciate professional reliability thank you.
The parts arrived in good condition. However, I paid extra for next day air shipping, so they would arrive on Friday and I would have it for the weekend. However, Parts didn't arrive until Monday. There was an option for second day air, which said would arrive on Monday. Sometimes deliveries are out of our control. They refunded my expedited delivery charge without asking.
Too notch customer service.
We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We have refunded your shipping charge.
Needed new headlight for a friends bike, this one did the trick just fine!
Site said order would be a certain amount of time, but it actually took twice as long to receive order.
Came across J&P Cycles through Instagram ad and definitely do not regret checking them out. I came across a helmet that was nearly half off normal price due to a minor scratch. I'm super happy with my purchase and shipping was really fast. Definitely will check out for sale items on this website.
Experience with your team has been real good but when I recieved the kit it was missing all the small parts, spacers ect. I sent in a picture of what I received and am waiting for a reply.
Quality Products- Easy web shopping experience!. I will revisit the site and purchase in the future.
Other than the misleading pictures making the bag seem larger then it actually is, I had no problems.
Got what I ordered in a timely manner just wish I could add delivery instructions
Lots of choices for all models of bikes. Good prices and quick shipping of the grips.
They were very kind and knowledgeable and the parts were delivered when promise
Quick and easy. Delivery was quick, quality seems good, No problem with installation.
They are not your average people, they make it very easy for all their customers, I have been a customer for over 10 years and they have always come through. J p cycles The Best.
I ordered and received Custom Dynamics Bagz Lights for my 21 CVO Road Glide. When I tested them, the running lights and the turn signals worked but not the brake lights. I called CD to see if I had done something wrong. They said the lights I got would not fit my bike, even though the J&P website said they would. I called J&P and explained to John what Custom Dynamics had told me. John was extremely courteous, very professional, and went above and beyond to ensure that I got the correct part and that I was happy with the order. Because of John's help, I will definitely be ordering from J&P Cycles again and I would highly recommend them to anyone looking for high quality parts and excellent customer service.
When looking up parts specific to a make and model of vehicle the website often forgets the info that was just entered and shows all parts. Shipping is too expensive as well compared to other sites.
All domestic orders over $49.99 ship free within the contiguous 48 states. If your order is below this amount, we offer flat-rate shipping at a discount of USD 7.99. International shipping is different depending on the country being shipped to. Xxxbrandcontactinfoxxx with any shipping cost questions.
Label says it's right part, still tearing apart exhaust. What a $#*!.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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