Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,870
quality
23,541
This company responds to reviews on average within 5 days

Instant Feedback

73,060 reviews

We monitor reviews for authenticity

Ohio
2 reviews
0 helpful votes
Follow Richard G.
Unfollow Richard G.
Share Review
Report Review

New battery
August 1, 2024

Ordered a 6v battery for my '62 Panhead after having difficulty finding one locally. Came super quick. Could've saved myself a couple weeks of looking if I had just ordered it here first.

Date of experience: July 22, 2024
Ohio
1 review
0 helpful votes
Follow Stephen K.
Unfollow Stephen K.
Share Review
Report Review

Greattt!
August 1, 2024

Quick, fast and in a hurry. My brother-in-law ordered from here, he said if you want great parts J&P is where you ordered from..

Date of experience: July 22, 2024
Wisconsin
1 review
0 helpful votes
Follow Mike U.
Unfollow Mike U.
Share Review
Report Review

EasyTo use
August 1, 2024

Easy
To use. Items arrived quickly. Very satisfied with the ordering process. Ordering was quick and easy also lookup was very helpful.

Date of experience: July 22, 2024
Texas
1 review
0 helpful votes
Follow Joe R.
Unfollow Joe R.
Share Review
Report Review

Quicker
August 1, 2024

Great product.but whole process took longer than advertised.3-5 bus days...was over 10 days

Date of experience: July 22, 2024
New Jersey
1 review
0 helpful votes
Follow Dan C.
Unfollow Dan C.
Share Review
Report Review

Love it!
August 1, 2024

I love them! It looks great on my motorcycle. They work great. They are bright and sharp looking.

Date of experience: July 22, 2024
Colorado
1 review
0 helpful votes
Follow Thomas E.
Unfollow Thomas E.
Share Review
Report Review

Always a pleasure! Super easy to find what you need and you tell us if it does NOT fit!

Date of experience: July 22, 2024
Arizona
1 review
0 helpful votes
Follow Alan D.
Unfollow Alan D.
Share Review
Report Review

Exceptional Service
August 1, 2024
Updated review

I enjoy the buying experience I have with J&P cycles. They Honor Military Veterans like myself. They carry both superior and affordable motorcycle parts for all of my Motorcycles.

Date of experience: July 22, 2024

Great online store
February 22, 2024
Previous review

Great online store. Good quality products.

Date of experience: February 21, 2024
Norway
1 review
0 helpful votes
Follow Trond-Arvid L.
Unfollow Trond-Arvid L.
Share Review
Report Review

Good parts, reasonable prices and great service.
August 1, 2024
Updated review

Good parts, reasonable prices and great service. And lots of parts in stock.

Date of experience: July 22, 2024

Excellent service
July 15, 2024
Previous review

Excellent service.

Date of experience: July 5, 2024
Kansas
1 review
0 helpful votes
Follow LYNN Q.
Unfollow LYNN Q.
Share Review
Report Review

Recieved propmt service
August 1, 2024

Ordered on line < product was actually shipped and showed up ahead of their announced time scheduale

Date of experience: July 22, 2024
Texas
1 review
0 helpful votes
Follow TRENT P.
Unfollow TRENT P.
Share Review
Report Review

Good job
August 1, 2024

Good service. Good agents. Good product. Will shop again. Thank you

Date of experience: July 22, 2024
Tennessee
1 review
0 helpful votes
Follow Mark V.
Unfollow Mark V.
Share Review
Report Review

The service is outstanding
August 1, 2024

Standard shipping times are excellent! Had product in 2 days

Date of experience: July 22, 2024
Georgia
1 review
0 helpful votes
Follow Stewart A.
Unfollow Stewart A.
Share Review
Report Review

Fast delivery.
August 1, 2024

Easy navigation of their site for size, brand of tires and fast delivery.

Date of experience: July 22, 2024
Oklahoma
1 review
0 helpful votes
Follow Terry V.
Unfollow Terry V.
Share Review
Report Review

The 1st part I selected required additional parts that were not identified in the description. I called customer service to identify additional requirements, and they did, but while on hold I found a better part. Wish customer service would have offered it as a suggestion.

Date of experience: July 22, 2024
Arkansas
1 review
0 helpful votes
Follow Shelby I.
Unfollow Shelby I.
Share Review
Report Review

Great products
August 1, 2024

Works perfect came in quick. Best expense ever. Fit perfect on my bike.

Date of experience: July 22, 2024
South Dakota
1 review
0 helpful votes
Follow Rod O.
Unfollow Rod O.
Share Review
Report Review

Sportster clutch failure!
August 1, 2024

The stock Harley clutch finally gave up! So I ordered a new Barnett extra plate kit and was back on the road in a couple days.

Date of experience: July 22, 2024
Georgia
3 reviews
0 helpful votes
Follow Thomas P.
Unfollow Thomas P.
Share Review
Report Review

Shoei Neotec 2
August 1, 2024

Best price and was delivered free in 2 days. JP Cycles has the best customer service.

Date of experience: July 22, 2024
North Carolina
1 review
0 helpful votes
Follow Sean V.
Unfollow Sean V.
Share Review
Report Review

Good service, quick delivery.
August 1, 2024

Very good experience. Ordered on Wednesday late and arrived Friday by noon. Will shop again

Date of experience: July 22, 2024
Arizona
2 reviews
0 helpful votes
Follow JOHN X.
Unfollow JOHN X.
Share Review
Report Review

Excellent
August 1, 2024

Company has great products and customer service. They ship your order quick and it's protected in the packaging. Will keep ordering from them in the future.

Date of experience: July 22, 2024
Virginia
1 review
0 helpful votes
Follow James O.
Unfollow James O.
Share Review
Report Review

As Advertised
August 1, 2024

The size chart for the helmet I bought was very helpful as I was overlapping between two sized. Recommendation was to go with the smaller size. Helmet fits perfect.

Date of experience: July 22, 2024
Ohio
1 review
0 helpful votes
Follow RACHEL S.
Unfollow RACHEL S.
Share Review
Report Review

Fast reliable delivery
August 1, 2024

Online shopping experience was super easy. Item arrived as described and within days. Before expected. Can not comment on quality as I have not used it yet.

Date of experience: July 22, 2024