Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,691
This company responds to reviews on average within 5 days

Instant Feedback

73,534 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Kathleen O.
Unfollow Kathleen O.
Share Review
Report Review

Received promptly
August 15, 2024

The order came in pretty quickly. I installed them on my bike, one pipe was easier than the other to install them in.

Date of experience: August 4, 2024
Oregon
1 review
0 helpful votes
Follow Daryl E.
Unfollow Daryl E.
Share Review
Report Review

Product was as it should be. OEM fit
August 15, 2024

Great product showed up in a timely manner. Thanks for the convenience

Date of experience: August 4, 2024
Illinois
1 review
0 helpful votes
Follow JIM W.
Unfollow JIM W.
Share Review
Report Review

Have ordered items from JP cycles before and they have always been great

Date of experience: August 4, 2024

Quick and easy
June 24, 2024
Previous review

Quick and easy

Date of experience: June 14, 2024
South Carolina
1 review
0 helpful votes
Follow Greg H.
Unfollow Greg H.
Share Review
Report Review

Motorcycle tires
August 15, 2024

Fast delivery although one was delivered to my neighbor. Satisfying return on one that was wrong position.

Date of experience: August 4, 2024
Rhode Island
1 review
0 helpful votes
Follow Dave I.
Unfollow Dave I.
Share Review
Report Review

Saddlemen seat for Indian Chieftain
August 15, 2024

Great price, fast shipping, very satisfied with the whole experience.

Date of experience: August 4, 2024
Massachusetts
1 review
0 helpful votes
Follow JOHN J.
Unfollow JOHN J.
Share Review
Report Review

Avon memory foam grips
August 15, 2024

Went with the 1.625 diameter and should have went with the 1.5 inch. Otherwise like the grips and have never had a problem with J&P Cycles

Date of experience: August 4, 2024
Puerto Rico
1 review
0 helpful votes
Follow Arnold X.
Unfollow Arnold X.
Share Review
Report Review

Very satisfied
August 15, 2024

Easy to navigate, easy to order, and very good everything. Thanks.

Date of experience: August 4, 2024
Texas
1 review
0 helpful votes
Follow William B.
Unfollow William B.
Share Review
Report Review

Rear tail lights
August 15, 2024

Excellent customer service. Always looking fir the latest bolt on's for my 11 road king

Date of experience: August 4, 2024
Wisconsin
2 reviews
0 helpful votes
Follow Rick T.
Unfollow Rick T.
Share Review
Report Review

Two brush generator for xlh sporty,
August 14, 2024
Updated review

Easy to shop,good description,so you get the right part. Well packed.chrome generator with regulator on the end.

Date of experience: August 4, 2024

All 👍 good so far
May 29, 2024
Previous review

All 👍 good so far

Date of experience: May 18, 2024
Sweden
1 review
0 helpful votes
Follow Brian A.
Unfollow Brian A.
Share Review
Report Review

The checkout was wonky
August 14, 2024
Updated review

I was given several coupons to choose from However, at checkout it wouldn't allow the coupon to be applied to the billing and then I paid 7.99 for shipping that took almost a week and a half to two weeks. Now I work in a parts department for a dealership. I won't say which one(rhymes with bait-whiner) and I can get just about any part overnighted to my customers for under $35 wholly dependent on weight sometimes it takes longer because it's too heavy to ship overnight, but this part was tiny. Probably could've mailed it in the mail faster than it came through the package. It did come through the mail., giving them the option to have their vehicle up and running in the same day because of this issue the person I purchased the part for was stranded for over a week maybe look into your shipping process offer some options. But the way I see it. I think you owe me the shipping back maybe a coupon that'll work for the next purchase. The coupon I tried to use was SHIP35 thank you for your attention this matter.

Date of experience: August 4, 2024
Kimberly E. J&P Cycles Rep
over a year old

I am unsure where you received the code ship35 but that is not a valid shipping code for us.We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue


Wouldn't allow the coupon so the I see it you 3.45...
July 26, 2024
Previous review

Wouldn't allow the coupon so the I see it you 3.45 credit for the debocal promocode is SHIP35

Date of experience: July 16, 2024
New Jersey
1 review
0 helpful votes
Follow Kurt P.
Unfollow Kurt P.
Share Review
Report Review

Flashing brake lights
August 14, 2024

Product works great very happy would recommend this product to anyone I feel as though there one of the better brake lights out there.

Date of experience: August 4, 2024
California
1 review
0 helpful votes
Follow patrick Q.
Unfollow patrick Q.
Share Review
Report Review

I received the package.
August 14, 2024

Normal experience no problem shipping to my house. On time.

Date of experience: August 4, 2024
Missouri
1 review
0 helpful votes
Follow Don B.
Unfollow Don B.
Share Review
Report Review

Everything went good
August 14, 2024

It was fast and easy. I website was easy to use. Had the parts I needed

Date of experience: August 4, 2024
North Carolina
1 review
0 helpful votes
Follow micheal N.
Unfollow micheal N.
Share Review
Report Review

Website is hard to use
August 14, 2024

Like JP cycle always helpful website has changed not as user friendly

Date of experience: August 4, 2024
Massachusetts
1 review
0 helpful votes
Follow Zachary K.
Unfollow Zachary K.
Share Review
Report Review

Great shipping and great product
August 14, 2024

Bought a ATV seat seat, it came a day early and was very well packaged and was exactly what I was looking for

Date of experience: August 4, 2024
Wisconsin
2 reviews
0 helpful votes
Follow Mathew V.
Unfollow Mathew V.
Share Review
Report Review

Top of the line service and products
August 14, 2024
Updated review

Excellent selection as always for my 1964 pan head. Lots of parts and accessories for every bike!

Date of experience: August 4, 2024

Easy as pie
December 9, 2023
Previous review

Easy as pie

Date of experience: December 9, 2023
Missouri
2 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Good job
August 14, 2024

Fits comfortable and was very fast and prompt. Well worth the minimal wait.

Date of experience: August 4, 2024
Michigan
1 review
0 helpful votes
Follow greg T.
Unfollow greg T.
Share Review
Report Review

Bikers
August 14, 2024

Product was as advertised, fast delivery, what can I say good company

Date of experience: August 4, 2024
Canada
1 review
0 helpful votes
Follow Brian Z.
Unfollow Brian Z.
Share Review
Report Review

Parts search
August 14, 2024

I had the part numbers I required so ordering was easy. Without them I found the site to be difficult to locate what I wanted

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
Follow Dan M.
Unfollow Dan M.
Share Review
Report Review

Chrome horn and ignition cover
August 14, 2024

The chrome was nice and both products were fairly easy to put on. Would definitely recommend these products

Date of experience: August 4, 2024