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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

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Michigan
1 review
0 helpful votes
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Bikers
August 14, 2024

Product was as advertised, fast delivery, what can I say good company

Date of experience: August 4, 2024
Canada
1 review
0 helpful votes
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Parts search
August 14, 2024

I had the part numbers I required so ordering was easy. Without them I found the site to be difficult to locate what I wanted

Date of experience: August 4, 2024
New York
1 review
0 helpful votes
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Chrome horn and ignition cover
August 14, 2024

The chrome was nice and both products were fairly easy to put on. Would definitely recommend these products

Date of experience: August 4, 2024
Minnesota
1 review
0 helpful votes
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Thanks!
August 14, 2024

Great product and price. Thank you!…………………………………………………!

Date of experience: August 4, 2024
Colorado
1 review
0 helpful votes
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High Output Headlight
August 14, 2024

Redoing an '02 road star 1600at and ordered this bc wanted the most light with old style look without having LED's. Works great and am happy with it. Received it within a week, so as usual.fast shipping.

Date of experience: August 4, 2024
Washington
1 review
0 helpful votes
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Great product.
August 14, 2024

Paid 39 dollars for next day delivery. It arrived 5 days later. I won't fall far that again.

Date of experience: August 4, 2024
Kimberly E. J&P Cycles Rep
over a year old

Please remember shipping is business days and weekends and holidays do not count. We looked at your order it was placed after hours on 7/18. It was processed the following day ( Friday) and shipped and delivered on Monday.

Florida
1 review
0 helpful votes
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Quick and convenient
August 14, 2024

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Date of experience: August 4, 2024
California
1 review
0 helpful votes
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2001 sportster passenger pegs
August 14, 2024
Updated review

Exactly what I needed and they look nice for a good price and fast shipping

Date of experience: August 4, 2024

Shipping is pretty fast and has a lot of products that...
August 5, 2024
Previous review

Shipping is pretty fast and has a lot of products that I've searched for.

Date of experience: July 26, 2024
Kentucky
2 reviews
0 helpful votes
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Seat
August 14, 2024

I ordered a seat you delivered a seat in good condition,and within the delivery dates promised.

Date of experience: August 4, 2024
Oklahoma
2 reviews
0 helpful votes
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The tank I ordered for my 1978 Sportster was perfect and so easy to find on the website. It was shipped super fast and arrived in perfect condition!

Date of experience: August 4, 2024
New Mexico
1 review
0 helpful votes
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Great customer service
August 14, 2024

Great shop and fantastic employees who were knowledgeable and helpful.

Date of experience: August 4, 2024
Ohio
1 review
0 helpful votes
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Fast and reliable
August 14, 2024

Great experience fast service reliable fair great company

Date of experience: August 4, 2024
Oklahoma
1 review
0 helpful votes
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Good experience
August 14, 2024

Jp cycles always represents products well. I have been buying from them for 20 years and will continue to do so.

Date of experience: August 4, 2024
Texas
1 review
0 helpful votes
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Great Service
August 14, 2024

My first package bought was lost by FedEx. I contacted customer service and another package was sent to me asap at no charge with a $10 credit to my account. They exceeded my expectations and I am very pleased with J&P Cycles.

Date of experience: August 4, 2024
New Jersey
2 reviews
0 helpful votes
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I was installing ape hangers on my 2009 Road King Classic. I purchased wire extensions that the website said would fit but they did not. Not a huge deal they weren't super expensive and I ended up buying 16 gauge wire from advance auto. I also purchased drag specialties extended brake lines and a Barnett TBW extension. The drag specialties brake line kit worked great except the alignment hole was a bit off, I ended up removing the roll pin from the forks and used locktite on the mounting screw. But overall it was great they shipped super fast and even got some of the items the next day.

Date of experience: August 4, 2024
Oklahoma
1 review
0 helpful votes
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Perfect
August 14, 2024

Perfect fit perfect look easy install can't complain if I wanted too

Date of experience: August 4, 2024
North Carolina
2 reviews
0 helpful votes
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Solid product at a decent price
August 14, 2024
Updated review

I have purchased both front and rear signals and they are quite nice. I'm happy with the quality and they have a great look as well.

Date of experience: August 4, 2024

Good quality and quick shipping
July 3, 2024
Previous review

I ordered a few items on two separate orders. Everything arrived within a week of ordering and the quality was really nice. I'm really happy with the products

Date of experience: June 23, 2024
Missouri
1 review
0 helpful votes
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Not a good fit
August 14, 2024

Ordered a jiffy stand spring for my Road King and it was to big

Date of experience: August 4, 2024
Oklahoma
1 review
0 helpful votes
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Great variety of stuff.
August 14, 2024

…………………,,,,,…………,,,…,,,……………….,,,,,,…………………….,,,,,,

Date of experience: August 4, 2024
Arizona
1 review
0 helpful votes
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Memphis Shades 5" Windshield- Black
August 14, 2024

The factory windshield on my 2019 Electra Glide Standard was 8". It was distorting my line of site. The 5" is perfect, I have full view of the road now. The Memphis Shades looks better too!

Date of experience: August 4, 2024