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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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So far I haven't had any problems. I've ordered tires from here before without any problems.
Ease of ordering on line fast service and shipping, quality merchandise
Very easy to navigate and very informative
Thanks for being my go to for parts and accessories
Very smooth why I keep coming, always the highest of quality, and I'm confident the fit and finish in correct.
Good experience with price and fit, helps eliminate the wide rear turn signals on my 2009 Harley heritage.
Great value and selection
Site search feature sux. Needed to use chat to find replacement part for previous purchased item's
Ordered and received quickly
Gentleman on the site was very helpful in ordering exactly what I wanted
Ordered Bug Slide that was easy, and it came quick! J&P cycles selection is great and they stand behind the stuff they sell
Ordering process was simple and delivery of product was right on time
My parts was delivered within 2 days of order!
Very quick turnaround
Ordered, not sure if items would be received in time for a ride, but they came just in time!
Very unhappy with the pushrods very hard to adjust. I couldn't believe that pushrod covers didn't come with o rings
Purchasing from J&P Cycles is always a good, easy and pleasant experience! They always have what I'm looking for, the online ordering process is easy, orders are filled and shipped quickly, and I get them right away with great shipment tracking ability. Thanks.
The site was easy to navigate as well as a speedy delivery makes for a great product.
Always have had great delivery service from you. I don't order often but it's always on time.
Easy to order, always have what I need. Thank you Thank you got here 1 day early even, so I was able to ride during the weekend
Very smooth process and when I needed help I got help quickly on chat. Thanks.
I was able to checkout easy and quick. I found exactly what I was looking for at a great prices.
Was not a Complete kit. I needed 1 more quart of primary and a gasket for the primary. That didn't come with the kit. But it was a learning experience.
I always love the delivery times, quick response and always what I ordered
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

