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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,594
This company responds to reviews on average within 5 days

Instant Feedback

73,210 reviews

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New Jersey
1 review
0 helpful votes
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So far I haven't had any problems. I've ordered tires from here before without any problems.

Date of experience: August 10, 2024
Alabama
3 reviews
0 helpful votes
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Always satisfied with J&P Cycles
August 20, 2024
Updated review

Ease of ordering on line fast service and shipping, quality merchandise

Date of experience: August 10, 2024

J&P cycles are the best
February 14, 2024
Previous review

Very easy to navigate and very informative
Thanks for being my go to for parts and accessories

Date of experience: February 14, 2024
Oklahoma
1 review
0 helpful votes
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Excellent products
August 20, 2024
Updated review

Very smooth why I keep coming, always the highest of quality, and I'm confident the fit and finish in correct.

Date of experience: August 10, 2024

Great looking rear end improvement
April 16, 2024
Previous review

Good experience with price and fit, helps eliminate the wide rear turn signals on my 2009 Harley heritage.

Date of experience: April 5, 2024
Illinois
1 review
0 helpful votes
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Good job
August 20, 2024

Easy shopping online, if you do have a question, you just call them and they will address it immediately

Date of experience: August 10, 2024
Washington
1 review
0 helpful votes
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Great value and selection

Site search feature sux. Needed to use chat to find replacement part for previous purchased item's

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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Great job
August 20, 2024

Order came in sooner than expected installation was easy. Would buy from you guys again.

Date of experience: August 10, 2024
Indiana
1 review
0 helpful votes
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5 star rating
August 20, 2024

Ordered and received quickly
Gentleman on the site was very helpful in ordering exactly what I wanted

Date of experience: August 10, 2024
Ohio
1 review
0 helpful votes
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Good service
August 20, 2024

Ordered Bug Slide that was easy, and it came quick! J&P cycles selection is great and they stand behind the stuff they sell

Date of experience: August 10, 2024
Illinois
1 review
0 helpful votes
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Ordering process was simple and delivery of product was right on time

Date of experience: August 10, 2024
Pennsylvania
1 review
0 helpful votes
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Quick Shipping
August 20, 2024

My parts was delivered within 2 days of order!
Very quick turnaround

Date of experience: August 10, 2024
Utah
1 review
0 helpful votes
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Awesome speedy shipping
August 20, 2024

Ordered, not sure if items would be received in time for a ride, but they came just in time!

Date of experience: August 10, 2024
Massachusetts
1 review
0 helpful votes
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Pushrod
August 20, 2024

Very unhappy with the pushrods very hard to adjust. I couldn't believe that pushrod covers didn't come with o rings

Date of experience: August 10, 2024
Michigan
1 review
0 helpful votes
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Purchasing from J&P Cycles is always a good, easy and pleasant experience! They always have what I'm looking for, the online ordering process is easy, orders are filled and shipped quickly, and I get them right away with great shipment tracking ability. Thanks.

Date of experience: August 10, 2024
Florida
1 review
0 helpful votes
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A great speed delivery.
August 20, 2024

The site was easy to navigate as well as a speedy delivery makes for a great product.

Date of experience: August 10, 2024
Illinois
2 reviews
0 helpful votes
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Prompt Delivery
August 20, 2024

Always have had great delivery service from you. I don't order often but it's always on time.

Date of experience: August 10, 2024
Washington
1 review
0 helpful votes
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Never have let me down
August 20, 2024

Easy to order, always have what I need. Thank you Thank you got here 1 day early even, so I was able to ride during the weekend

Date of experience: August 10, 2024
Canada
1 review
0 helpful votes
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Very smooth process and when I needed help I got help quickly on chat. Thanks.

Date of experience: August 10, 2024
Kentucky
1 review
0 helpful votes
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Reputable company. Good prices.
August 20, 2024

I was able to checkout easy and quick. I found exactly what I was looking for at a great prices.

Date of experience: August 10, 2024
Illinois
2 reviews
0 helpful votes
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Fluid change
August 20, 2024

Was not a Complete kit. I needed 1 more quart of primary and a gasket for the primary. That didn't come with the kit. But it was a learning experience.

Date of experience: August 10, 2024
South Carolina
1 review
0 helpful votes
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I always love the delivery times, quick response and always what I ordered

Date of experience: August 10, 2024