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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,451
This company responds to reviews on average within 5 days

Instant Feedback

72,793 reviews

We monitor reviews for authenticity

South Dakota
1 review
0 helpful votes
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Kickstand bracket assembly
August 21, 2024

Very glad order arrived within 4 days! Kickstand spring broke as soon as I used it first time. Had to use old spring. But bracket worked perfectly!

Date of experience: August 11, 2024
Ohio
2 reviews
0 helpful votes
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Helmet
August 21, 2024

Fit perfectly easy to change visors on now the good part I have to be very careful takeing the helmet so my hearing aids don't go flying out of my ear also a little bit hard to fight my glasses in this why I choose my rating

Date of experience: August 11, 2024
Pennsylvania
1 review
0 helpful votes
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Good pricing
August 21, 2024

Great site easy to order free shipping best pricing i found.

Date of experience: August 11, 2024
Ohio
2 reviews
0 helpful votes
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Good delivery
August 21, 2024

Quick and easy, they got it to me pretty quick and that made it nice!

Date of experience: August 11, 2024
Illinois
1 review
0 helpful votes
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Good experience
August 21, 2024

Thank you. Arrived as expected. Perfect fit on the bike...

Date of experience: August 11, 2024
Texas
1 review
0 helpful votes
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I highly recomend J&P Cycles
August 21, 2024
Updated review

My experience with J&P Cycles has always be outstanding. They have what I need at a good price and it gets delivered in a timely manner.

Date of experience: August 11, 2024

It got hung up durring checkout, had to go back and...
August 9, 2024
Previous review

It got hung up durring checkout, had to go back and start over. It was not my computer

Date of experience: July 30, 2024
Washington
1 review
0 helpful votes
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Star 3030
August 21, 2024

Direct drop in as advertised, quality parts at good prices. Thank you.

Date of experience: August 11, 2024
New York
1 review
0 helpful votes
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Dunlop 160/70 17
August 21, 2024

Great price, super fast, FREE shipping! Sadly they didn't have the matching 21" front in stock. But neither did anyone else anywhere other than my local HD dealer which was around $60 more than J&P. They wanted $87 more than J&P for the rear!

Date of experience: August 11, 2024
Kansas
1 review
0 helpful votes
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Fast delivery
August 21, 2024

Have a local guy fixing my clutch cable issue. He recommended getting parts through J&P. Good prices and quick delivery

Date of experience: August 11, 2024
Colorado
1 review
0 helpful votes
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Shipping time
August 21, 2024

They're always really fast at shipping the items, good service as well.

Date of experience: August 11, 2024
Illinois
1 review
0 helpful votes
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Beats the Other Guys
August 21, 2024

Beats those other guys any day of the week. Great prices and no "rainbows and unicorns"

Date of experience: August 10, 2024
Idaho
1 review
0 helpful votes
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Bad bluetooth helment
August 21, 2024
Updated review

The Sedici Sena Bluetooth is garbage, will not pair with phone, I do not own a PC so the bs about having to update before it will pair is garbage! Oh I made sure it fit and it did nicely but the main reason I bought was bluetooth and because I pulled the tags after fitment, non returnable. Will never buy another Sedici product!

Date of experience: August 10, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We strongly suggest you contact Sena directly to troubleshoot the issue. 1-888-333-7362. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.


Excellent catalog and product
August 10, 2024
Previous review

Excellent catalog and product

Date of experience: July 30, 2024
Arkansas
1 review
0 helpful votes
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Awesome product
August 21, 2024

I had a HD bike wreck and bought some saddlebags from J and P and they are great. So happy with the look and look like HD bags.

Date of experience: August 10, 2024
New Jersey
1 review
0 helpful votes
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So far I haven't had any problems. I've ordered tires from here before without any problems.

Date of experience: August 10, 2024
Alabama
3 reviews
0 helpful votes
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Always satisfied with J&P Cycles
August 20, 2024
Updated review

Ease of ordering on line fast service and shipping, quality merchandise

Date of experience: August 10, 2024

J&P cycles are the best
February 14, 2024
Previous review

Very easy to navigate and very informative
Thanks for being my go to for parts and accessories

Date of experience: February 14, 2024
Oklahoma
1 review
0 helpful votes
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Excellent products
August 20, 2024
Updated review

Very smooth why I keep coming, always the highest of quality, and I'm confident the fit and finish in correct.

Date of experience: August 10, 2024

Great looking rear end improvement
April 16, 2024
Previous review

Good experience with price and fit, helps eliminate the wide rear turn signals on my 2009 Harley heritage.

Date of experience: April 5, 2024
Illinois
1 review
0 helpful votes
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Good job
August 20, 2024

Easy shopping online, if you do have a question, you just call them and they will address it immediately

Date of experience: August 10, 2024
Washington
1 review
0 helpful votes
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Great value and selection

Site search feature sux. Needed to use chat to find replacement part for previous purchased item's

Date of experience: August 10, 2024
California
1 review
0 helpful votes
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Great job
August 20, 2024

Order came in sooner than expected installation was easy. Would buy from you guys again.

Date of experience: August 10, 2024
Indiana
1 review
0 helpful votes
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5 star rating
August 20, 2024

Ordered and received quickly
Gentleman on the site was very helpful in ordering exactly what I wanted

Date of experience: August 10, 2024