Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,857
quality
23,423
This company responds to reviews on average within 5 days

Instant Feedback

72,701 reviews

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Ricky X.
Unfollow Ricky X.
Share Review
Report Review

I ordered a specific windshield for a specific motorcycle, but the two bottom pre-drilled holes were not where they should be. I had to drill two more holes to install my hardware on it.

Date of experience: August 16, 2024
Washington
2 reviews
0 helpful votes
Follow terry T.
Unfollow terry T.
Share Review
Report Review

It was quick and easy thanks a lot to find the the parts need for my bike and your staff was very helpful in making my final decision

Date of experience: August 15, 2024
Colorado
1 review
0 helpful votes
Follow Mark L.
Unfollow Mark L.
Share Review
Report Review

Harley Davidson, New Tire
August 26, 2024

If you want a great tire that's not from some warehouse somewhere, go with a reputable dealer who sells a lot of tires like J. P. Cycle. They're the best!

Date of experience: August 15, 2024
California
1 review
0 helpful votes
Follow Joseph K.
Unfollow Joseph K.
Share Review
Report Review

Easy transaction
August 26, 2024

Pain free transaction. Got what I ordered when promised. Will order again!

Date of experience: August 15, 2024
Oklahoma
1 review
0 helpful votes
Follow Brian G.
Unfollow Brian G.
Share Review
Report Review

Great service
August 26, 2024

They have great service and the shipping was there before they said it was great

Date of experience: August 15, 2024
Nebraska
2 reviews
0 helpful votes
Follow David E.
Unfollow David E.
Share Review
Report Review

New chrome antennae's.
August 26, 2024

Good experience. Broke one of antennae's a while back. I decided to buy a lower profile chrome set. They were easy to install and look much better than the old ones. They look like they belong next to the chrome luggage rack they are installed next to.

Date of experience: August 15, 2024
Illinois
1 review
0 helpful votes
Follow Jason F.
Unfollow Jason F.
Share Review
Report Review

Always what I'm looking for
August 26, 2024
Updated review

Always a great experience. Usually find something else I might be interested in every time I log in and look around. Giant selection of the best things at great prices.

Date of experience: August 15, 2024

Had what I needed
May 10, 2024
Previous review

Had what I needed

Date of experience: April 29, 2024
TW
1 review
0 helpful votes
Follow Jie J.
Unfollow Jie J.
Share Review
Report Review

Great
August 26, 2024

So far so good! Those parts and helmet are great. I'll come back to shop again.

Date of experience: August 15, 2024
Florida
1 review
0 helpful votes
Follow Paula J.
Unfollow Paula J.
Share Review
Report Review

Harley Parts
August 25, 2024

Easy ordering, well made and fast shipping!
Well worth the money, will order from them again!

Date of experience: August 15, 2024
Missouri
1 review
0 helpful votes
Follow Jason W.
Unfollow Jason W.
Share Review
Report Review

Aria helmets
August 25, 2024

Great people to deal with
Always knowledgeable and always trying to help you make the right decision.

Date of experience: August 15, 2024
Kentucky
1 review
0 helpful votes
Follow Myron L.
Unfollow Myron L.
Share Review
Report Review

Touring oil dip stick
August 25, 2024

Ordering was easy shipping was fast and product fits perfectly and looks good

Date of experience: August 15, 2024
Florida
2 reviews
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

Definitely coming back!
August 25, 2024

I dealt with Stuart.
He was very pleasant, knowledgeable and handled my order promptly!

Date of experience: August 15, 2024
South Dakota
1 review
0 helpful votes
Follow Brandon O.
Unfollow Brandon O.
Share Review
Report Review

Fast and easy
August 25, 2024

Great experience and fast shipping. It was really impressive

Date of experience: August 15, 2024
Indiana
1 review
0 helpful votes
Follow Joseph F.
Unfollow Joseph F.
Share Review
Report Review

New tires
August 25, 2024

Easy to find what I was looking for and the chat opinion was very helpful.

Date of experience: August 15, 2024
California
1 review
0 helpful votes
Follow Peter O.
Unfollow Peter O.
Share Review
Report Review

Quick delivery! Good looking part! Going to ride check it soon!

Date of experience: August 15, 2024
South Carolina
1 review
0 helpful votes
Follow Keith K.
Unfollow Keith K.
Share Review
Report Review

Bad part design
August 25, 2024

The spring is not even close to the OEM product and broke the minute I got it on and it took more than an hour of fighting with it. The OEM part re-installed in less than 2 minutes.

Date of experience: August 15, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Arkansas
1 review
0 helpful votes
Follow BRANDON L.
Unfollow BRANDON L.
Share Review
Report Review

It's a tire
August 25, 2024

Fast shipping, and arrived in one piece. I guess i need to keep typing to make the survey happy.

Date of experience: August 15, 2024
New York
1 review
0 helpful votes
Follow LAWRENCE O.
Unfollow LAWRENCE O.
Share Review
Report Review

Dependable
August 25, 2024

Always fast delivery and the parts are always as ordered! They've been my go to place for my Harley!

Date of experience: August 15, 2024
South Carolina
1 review
0 helpful votes
Follow William I.
Unfollow William I.
Share Review
Report Review

Sturgis store
August 25, 2024

Very helpful in finding and directing me in avenues to finding everything that I needed super group!

Date of experience: August 15, 2024
New Mexico
1 review
0 helpful votes
Follow Ryan O.
Unfollow Ryan O.
Share Review
Report Review

Awesome
August 25, 2024

Nice tail light I love it! Would highly recommend! I will be buying from JP Cycles again.

Date of experience: August 15, 2024