Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a specific windshield for a specific motorcycle, but the two bottom pre-drilled holes were not where they should be. I had to drill two more holes to install my hardware on it.
It was quick and easy thanks a lot to find the the parts need for my bike and your staff was very helpful in making my final decision
If you want a great tire that's not from some warehouse somewhere, go with a reputable dealer who sells a lot of tires like J. P. Cycle. They're the best!
Pain free transaction. Got what I ordered when promised. Will order again!
They have great service and the shipping was there before they said it was great
Good experience. Broke one of antennae's a while back. I decided to buy a lower profile chrome set. They were easy to install and look much better than the old ones. They look like they belong next to the chrome luggage rack they are installed next to.
Always a great experience. Usually find something else I might be interested in every time I log in and look around. Giant selection of the best things at great prices.
Easy ordering, well made and fast shipping!
Well worth the money, will order from them again!
Great people to deal with
Always knowledgeable and always trying to help you make the right decision.
Ordering was easy shipping was fast and product fits perfectly and looks good
I dealt with Stuart.
He was very pleasant, knowledgeable and handled my order promptly!
Great experience and fast shipping. It was really impressive
Quick delivery! Good looking part! Going to ride check it soon!
The spring is not even close to the OEM product and broke the minute I got it on and it took more than an hour of fighting with it. The OEM part re-installed in less than 2 minutes.
Fast shipping, and arrived in one piece. I guess i need to keep typing to make the survey happy.
Always fast delivery and the parts are always as ordered! They've been my go to place for my Harley!
Very helpful in finding and directing me in avenues to finding everything that I needed super group!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.