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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,901
quality
23,899
This company responds to reviews on average within 5 days

Instant Feedback

74,118 reviews

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
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Love the grip
September 6, 2024

Very fast shipping and perfectly reasonable shipping and quality

Date of experience: August 27, 2024
Michigan
1 review
0 helpful votes
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I will order from here again.
September 6, 2024

I ordered parts and then I received them just a couple days later. No issues.

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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Great job
September 6, 2024

I got what I wanted sooner than expected and that was awesome

Date of experience: August 27, 2024
Georgia
1 review
0 helpful votes
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Very easy to place online order. Came quicker than expected.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Break pads
September 6, 2024

My experience was very good j & p cycles helped me get the right ones, that fit my bike and at a very reasonable price thank you J&P

Date of experience: August 27, 2024
Pennsylvania
1 review
0 helpful votes
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All good here
September 6, 2024
Updated review

Everything was as expected. Fast delivery. And my bike loves this Vance N Hines air filter. Breathing much better with a great air fuel mixture and good power.
Next I'm going these cams which I'll also order from J&P

Date of experience: August 27, 2024

So far, from the business that I've done
August 29, 2024
Previous review

So far, from the business that I've done. I'm a fairly new customer and so far the experience has been pleasant.

Date of experience: August 19, 2024
Louisiana
1 review
0 helpful votes
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Outstanding
September 6, 2024
Updated review

Great selection and pricing. Super fast shipping, everything arrived in great condition.

Date of experience: August 27, 2024

All good, fast response time
September 1, 2024
Previous review

All good, fast response time

Date of experience: August 22, 2024
Texas
1 review
0 helpful votes
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Damaged Package
September 6, 2024

It was a good thing I ordered bearings, cause the package was mangled beyond recognition. The original package was re-boxed, because of how bad it was. When opening the allballsracing plastic package was deformed and damaged as well. The bearings themselves don't show any damage, but it does worry me a little not knowing what kind of hell the package went through.

Date of experience: August 27, 2024
Oklahoma
1 review
0 helpful votes
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Quality product and service
September 6, 2024
Updated review

Very fast shipping and exactly what I ordered very happy overall

Date of experience: August 27, 2024

Always happy with jp cycles
August 30, 2024
Previous review

Always happy with jp cycles

Date of experience: August 20, 2024
North Carolina
1 review
0 helpful votes
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Ease of ordering, delivery was fast.I'm not sure he has put it on yet.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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All Good
September 6, 2024

Received my parts and they were all as described and delivered in a timely manner. Thanks!

Date of experience: August 27, 2024
Tennessee
1 review
0 helpful votes
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As promised
September 6, 2024
Updated review

Part is as described, received on date promised.
My experience with J&P has always been good. Have been ordering from them for 15 + years.
Satisfied customer. Will order again.

Date of experience: August 27, 2024

Easy enough
May 23, 2024
Previous review

Easy enough

Date of experience: May 13, 2024
Colorado
1 review
0 helpful votes
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I was able to communicate with your team, and my questions were answered promptly. I did talk to my local Harley service rep, and was assured that they could mount the tire.Thanks for your help. Earnie

Date of experience: August 27, 2024
Indiana
1 review
0 helpful votes
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Great place to get parts
September 6, 2024

Always have what I need, fair delivery and reasonably priced

Date of experience: August 27, 2024
Utah
1 review
0 helpful votes
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Icon Crosslink Airflite
September 6, 2024

Great helmet, fast shipping, awesome deal! I love shopping from J & P Cycles!

Date of experience: August 27, 2024
Illinois
1 review
0 helpful votes
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Fast shipping, older tire
September 6, 2024

Ordered front tire - manufacture date was 1.5 years old. Just be advised the tires can be up to 4 years old when purchased, as this was explained to me by tech support.

Date of experience: August 27, 2024
Georgia
1 review
0 helpful votes
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New & used cup holder purchased.
September 6, 2024

I was interested in a Ciro Big $#*! cup holder for the bike. Found it on Amazon, for a few dollars cheaper, but chose to purchase from J&P bc I found a discounted cup holder to hold my cigar ashtray, too. I'm very happy with the service J&P has provided and I'll shop w them again.

Date of experience: August 27, 2024
Iowa
1 review
0 helpful votes
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Rear tire
September 6, 2024

Fast and great service as always! Will be shopping at j&p as I have done for over 30 years.

Date of experience: August 27, 2024
Nebraska
1 review
0 helpful votes
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Fast!
September 6, 2024

Ordered a new tire late on a Saturday night, it showed up on my doorstep early Monday morning. That was with standard shipping!

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Late shipping
September 6, 2024

Paid for 2 day shipping ordered on weds night received following Tuesday. Frustrating!

Date of experience: August 27, 2024