Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow joshua W.
Unfollow joshua W.
Share Review
Report Review

It was a good experience
September 5, 2024

Avery than works great no problem with it would recommend j&p cycles too other people

Date of experience: August 25, 2024
Mississippi
1 review
0 helpful votes
Follow Chad I.
Unfollow Chad I.
Share Review
Report Review

The part was not correct for my bike
September 5, 2024

The part specifically said it was for my year and model bike which is a 2001 sportster When I received it the part only had a fuel spout and not a spout for my vacuum line

Date of experience: August 25, 2024
North Carolina
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Quality
September 5, 2024

Long time customer and always impressed with quality of parts.

Date of experience: August 25, 2024
Missouri
1 review
0 helpful votes
Follow Travis Q.
Unfollow Travis Q.
Share Review
Report Review

Very easy to order from
September 5, 2024

Always high quality parts very happy with J&P cycle. They have always been there for all of us bike riders

Date of experience: August 25, 2024
Vermont
1 review
0 helpful votes
Follow Lars K.
Unfollow Lars K.
Share Review
Report Review

Prompt delivery.
September 5, 2024

Parts we as ordered and arrived within two days with no delays

Date of experience: August 25, 2024
Colorado
2 reviews
0 helpful votes
Follow Keith R.
Unfollow Keith R.
Share Review
Report Review

Nice fit
September 4, 2024
Updated review

Nice fit. Recommend everyone to have one for emergency. I almost ran out once

Date of experience: August 25, 2024

Was so easy to find what I was looking for
March 7, 2024
Previous review

Was so easy to find what I was looking for

Date of experience: March 7, 2024
New York
1 review
0 helpful votes
Follow MICHAEL S.
Unfollow MICHAEL S.
Share Review
Report Review

Starter relay
September 4, 2024

Nice quick delivery without any issues, relay is installed and all is well

Date of experience: August 25, 2024
Wisconsin
5 reviews
1 helpful vote
Follow Wendy W.
Unfollow Wendy W.
Share Review
Report Review

Great buying experience!
September 4, 2024

Easy checkout! Having exactly what I need in stock and ready to ship is very helpful. Pricing was also right on point. My items arrived in a timely manner and in great condition.

Date of experience: August 25, 2024
New York
2 reviews
0 helpful votes
Follow Timothy Z.
Unfollow Timothy Z.
Share Review
Report Review

Helmet
September 4, 2024

Ordered my helmet with no issues, received my order within 10 days, really happy with the looks and comfort

Date of experience: August 25, 2024
Texas
1 review
0 helpful votes
Follow Gary K.
Unfollow Gary K.
Share Review
Report Review

Good experience
September 4, 2024

Phone assistance was great and I was able to locate all the parts I needed.

Date of experience: August 25, 2024
Ohio
1 review
0 helpful votes
Follow John F.
Unfollow John F.
Share Review
Report Review

Fit and looks great
September 4, 2024

Great job had what I needed 👍 fits and looks great stop with all the bull$#*!

Date of experience: August 25, 2024
Ohio
1 review
0 helpful votes
Follow Joseph O.
Unfollow Joseph O.
Share Review
Report Review

I always find what I'm looking for
September 4, 2024

I have a 1983 shovel head and parts are hard to find. Set up the bike specific category and you're on your way. Customer service is always helpful and their shirts are great

Date of experience: August 25, 2024
Texas
1 review
0 helpful votes
Follow Kyle A.
Unfollow Kyle A.
Share Review
Report Review

Greatest
September 4, 2024
Updated review

Thanks great service and product selection! Appreciate it.

Date of experience: August 25, 2024

Thanks for great parts and service
June 8, 2024
Previous review

Thanks for great parts and service.

Date of experience: May 29, 2024
Louisiana
1 review
0 helpful votes
Follow Joseph B.
Unfollow Joseph B.
Share Review
Report Review

Quick and easy shopping
September 4, 2024
Updated review

Real easy to buy online here and you get what you buy. Quality parts and service

Date of experience: August 25, 2024

Great like how you can check fitment
January 9, 2024
Previous review

Great like how you can check fitment

Date of experience: January 9, 2024
Massachusetts
1 review
0 helpful votes
Follow Mary W.
Unfollow Mary W.
Share Review
Report Review

Thanks
September 4, 2024

Easy to use and place an order. Thanks Reasonable delivery time

Date of experience: August 25, 2024
Tennessee
1 review
0 helpful votes
Follow JD D.
Unfollow JD D.
Share Review
Report Review

Cobra freeway fatty engine guard rusted
September 4, 2024

I order a new cobra engine guard. I hen the box arrived it looked like fedex had tried to fold the box up and put holes in it. When I pulled the bar out the plastic was stained orange from rust and had to go enough rust flake coming out of the bolt holes to make a silver dollar sized pile on the table. Immediately contacted customer service, received a return label and shipped the product back the same day I received it. Still waiting on refund.

Date of experience: August 25, 2024
Georgia
1 review
0 helpful votes
Follow sherry U.
Unfollow sherry U.
Share Review
Report Review

Tank stuff
September 4, 2024

I forgot the name of it...we followed directions that were on the bottles...it was perfect

Date of experience: August 25, 2024
Kansas
1 review
0 helpful votes
Follow Charles F.
Unfollow Charles F.
Share Review
Report Review

Awesome 👌
September 4, 2024

Relieved order in timely manner very impressed, customer service was great with helping me with my o

Date of experience: August 25, 2024
Iowa
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Great service from phone person
September 4, 2024

Had a motorcycle tire that was defective tread design from michelin.

Date of experience: August 25, 2024
California
1 review
0 helpful votes
Follow manny C.
Unfollow manny C.
Share Review
Report Review

J&P is great and always there to answer questions and delivery is on time.

Date of experience: August 25, 2024