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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,845
quality
23,374
This company responds to reviews on average within 5 days

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72,582 reviews

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Texas
1 review
0 helpful votes
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Damaged Package
September 6, 2024

It was a good thing I ordered bearings, cause the package was mangled beyond recognition. The original package was re-boxed, because of how bad it was. When opening the allballsracing plastic package was deformed and damaged as well. The bearings themselves don't show any damage, but it does worry me a little not knowing what kind of hell the package went through.

Date of experience: August 27, 2024
Oklahoma
1 review
0 helpful votes
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Quality product and service
September 6, 2024
Updated review

Very fast shipping and exactly what I ordered very happy overall

Date of experience: August 27, 2024

Always happy with jp cycles
August 30, 2024
Previous review

Always happy with jp cycles

Date of experience: August 20, 2024
North Carolina
1 review
0 helpful votes
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Ease of ordering, delivery was fast.I'm not sure he has put it on yet.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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All Good
September 6, 2024

Received my parts and they were all as described and delivered in a timely manner. Thanks!

Date of experience: August 27, 2024
Tennessee
1 review
0 helpful votes
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As promised
September 6, 2024
Updated review

Part is as described, received on date promised.
My experience with J&P has always been good. Have been ordering from them for 15 + years.
Satisfied customer. Will order again.

Date of experience: August 27, 2024

Easy enough
May 23, 2024
Previous review

Easy enough

Date of experience: May 13, 2024
Colorado
1 review
0 helpful votes
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I was able to communicate with your team, and my questions were answered promptly. I did talk to my local Harley service rep, and was assured that they could mount the tire.Thanks for your help. Earnie

Date of experience: August 27, 2024
Indiana
1 review
0 helpful votes
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Great place to get parts
September 6, 2024

Always have what I need, fair delivery and reasonably priced

Date of experience: August 27, 2024
Utah
1 review
0 helpful votes
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Icon Crosslink Airflite
September 6, 2024

Great helmet, fast shipping, awesome deal! I love shopping from J & P Cycles!

Date of experience: August 27, 2024
Illinois
1 review
0 helpful votes
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Fast shipping, older tire
September 6, 2024

Ordered front tire - manufacture date was 1.5 years old. Just be advised the tires can be up to 4 years old when purchased, as this was explained to me by tech support.

Date of experience: August 27, 2024
Georgia
1 review
0 helpful votes
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New & used cup holder purchased.
September 6, 2024

I was interested in a Ciro Big $#*! cup holder for the bike. Found it on Amazon, for a few dollars cheaper, but chose to purchase from J&P bc I found a discounted cup holder to hold my cigar ashtray, too. I'm very happy with the service J&P has provided and I'll shop w them again.

Date of experience: August 27, 2024
Iowa
1 review
0 helpful votes
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Rear tire
September 6, 2024

Fast and great service as always! Will be shopping at j&p as I have done for over 30 years.

Date of experience: August 27, 2024
Nebraska
1 review
0 helpful votes
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Fast!
September 6, 2024

Ordered a new tire late on a Saturday night, it showed up on my doorstep early Monday morning. That was with standard shipping!

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Late shipping
September 6, 2024

Paid for 2 day shipping ordered on weds night received following Tuesday. Frustrating!

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Just what I needed
September 6, 2024

Decent price. Just as described. Glad the hardware has changed.

Date of experience: August 27, 2024
Oregon
1 review
0 helpful votes
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Tire purchase
September 6, 2024

Good prompt delivery, easy to order, a good price and the free shipping was terrific.

Date of experience: August 27, 2024
Ohio
1 review
0 helpful votes
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What I need, as quickly as I needed it
September 6, 2024
Updated review

Anytime I need parts for my Harley, I look at J&P Cycles first, I found exactly what I needed to fix my bike for the fairest cost around.

Date of experience: August 26, 2024

Quick and easy shopping for the parts I need for my...
August 27, 2024
Previous review

Quick and easy shopping for the parts I need for my Harley.

Date of experience: August 17, 2024
North Dakota
1 review
0 helpful votes
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.
September 6, 2024

...

Date of experience: August 26, 2024
Arizona
1 review
0 helpful votes
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Great services.
September 6, 2024

I have always had a great experience ordering from J&P both online and in the stores.

Date of experience: August 26, 2024
Chile
1 review
0 helpful votes
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Parts for my harley
September 6, 2024

The products I bought for my Harley Davidson are perfect. Just as they are offered. Thank you

Date of experience: August 26, 2024
Colorado
1 review
0 helpful votes
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It worked
September 6, 2024

I ordered, paid, got my merch in 3 days. As it should be no delay no hassle. Service pretty much as when I grew up.

Date of experience: August 26, 2024