Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was a good thing I ordered bearings, cause the package was mangled beyond recognition. The original package was re-boxed, because of how bad it was. When opening the allballsracing plastic package was deformed and damaged as well. The bearings themselves don't show any damage, but it does worry me a little not knowing what kind of hell the package went through.
Very fast shipping and exactly what I ordered very happy overall
Ease of ordering, delivery was fast.I'm not sure he has put it on yet.
Part is as described, received on date promised.
My experience with J&P has always been good. Have been ordering from them for 15 + years.
Satisfied customer. Will order again.
I was able to communicate with your team, and my questions were answered promptly. I did talk to my local Harley service rep, and was assured that they could mount the tire.Thanks for your help. Earnie
Always have what I need, fair delivery and reasonably priced
Great helmet, fast shipping, awesome deal! I love shopping from J & P Cycles!
Ordered front tire - manufacture date was 1.5 years old. Just be advised the tires can be up to 4 years old when purchased, as this was explained to me by tech support.
I was interested in a Ciro Big $#*! cup holder for the bike. Found it on Amazon, for a few dollars cheaper, but chose to purchase from J&P bc I found a discounted cup holder to hold my cigar ashtray, too. I'm very happy with the service J&P has provided and I'll shop w them again.
Paid for 2 day shipping ordered on weds night received following Tuesday. Frustrating!
Decent price. Just as described. Glad the hardware has changed.
Good prompt delivery, easy to order, a good price and the free shipping was terrific.
Anytime I need parts for my Harley, I look at J&P Cycles first, I found exactly what I needed to fix my bike for the fairest cost around.
Quick and easy shopping for the parts I need for my Harley.
I have always had a great experience ordering from J&P both online and in the stores.
The products I bought for my Harley Davidson are perfect. Just as they are offered. Thank you
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

