Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered on-line from Canada, order showed up within a week and on schedule
The product took longer to get to me as the manufacturer did not ship to consumers! Jj&P shipped it fairly quick once they received it! All in all fairly good experience! The product itself was as described.
Nice handlebar with lovely finishing. Further review will be posted after the installation of the handlebar.
I needed a tool. They had the tool. I ordered the tool. I got the tool. Happy with JPC and the tool.
Your website needs attention. I should not have to go through so many parts just to find what I want. I typed in clutch plates and it started with Frames, WTF? And I typed in the year 1962 and I was sent to 1984 part's, WTF? Fix this dam thing! Didn't you pay someone to set it up? If I want Vintage it takes me forever to find them!
Great people to work with they make it very easy to order parts just wish all parts places was as good as they are
Speedy delivery, exactly what I ordered. I would highly recommend this company.
Looked for a new seat for a 38 year old Honda-J&P hooked me right up with a beautiful RoadSofa seat and backrest replacement. Arrived faster than expected, in perfect shape and fit like a glove. Thank you!
The roll bag is way better than the Harley Davidson roll bag I had on the bike. Better built and quality.
Easy to navigate web site and have the part in stock.
Quick shipping, battery was easy to assemble and charged. I will definitely make purchase with J&Pcycles again.
Part arrived on time, My only complaint is there were no install instructions. I went to the manufactures web site & found the install instructions by typing in the part number. The part fit well & seems to work right.
It was easy ordering, fast shipping,and the Correct parts which is Awesome.
All the parts were as described and were received in a timely manner. Good quality
I've got ******* miles on my bike and figured it's time to change the bushings and found them at JP cycles easily ordered them and got them quite quickly, good job jp cycles!
Easy to order delivered on time great price excellent quality looks great
Shopping and check out were fine. When I went to verify through GOVX it kicked me off the site. Just need to fix that. Please fix that.
Shopping and check out were fine. When I went to verify through GOVX it kicked me off the site. Just need to fix that.
Sales guys said the adjustable passenger foot pegs would fit my bike, so I bought them for my GF. Will not fit a CVO, even though I told the guy it was a CVO!
Needed new tires for the bike. Wasn't sure about one aspect so I called and got a real person and within thirty seconds they had me straightened out. Great customer service!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

