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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,864
quality
23,482
This company responds to reviews on average within 5 days

Instant Feedback

72,884 reviews

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Canada
1 review
0 helpful votes
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Experience was effortless
September 8, 2024

Ordered on-line from Canada, order showed up within a week and on schedule

Date of experience: August 29, 2024
Florida
1 review
0 helpful votes
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Fairly good experience
September 8, 2024

The product took longer to get to me as the manufacturer did not ship to consumers! Jj&P shipped it fairly quick once they received it! All in all fairly good experience! The product itself was as described.

Date of experience: August 29, 2024
Bahrain
1 review
0 helpful votes
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Great Handlebar
September 8, 2024

Nice handlebar with lovely finishing. Further review will be posted after the installation of the handlebar.

Date of experience: August 29, 2024
Virginia
1 review
0 helpful votes
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Available, affordable, arrived quickly
September 8, 2024

I needed a tool. They had the tool. I ordered the tool. I got the tool. Happy with JPC and the tool.

Date of experience: August 29, 2024
Pennsylvania
1 review
0 helpful votes
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Your website needs attention. I should not have to go through so many parts just to find what I want. I typed in clutch plates and it started with Frames, WTF? And I typed in the year 1962 and I was sent to 1984 part's, WTF? Fix this dam thing! Didn't you pay someone to set it up? If I want Vintage it takes me forever to find them!

Date of experience: August 29, 2024

All Good for me
February 19, 2024
Previous review

All Good for me

Date of experience: February 19, 2024
Iowa
1 review
0 helpful votes
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Great people to work with they make it very easy to order parts just wish all parts places was as good as they are

Date of experience: August 29, 2024
Kansas
1 review
0 helpful votes
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Great Service
September 8, 2024

Speedy delivery, exactly what I ordered. I would highly recommend this company.

Date of experience: August 28, 2024
Florida
1 review
0 helpful votes
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New seat for an old ride!
September 8, 2024

Looked for a new seat for a 38 year old Honda-J&P hooked me right up with a beautiful RoadSofa seat and backrest replacement. Arrived faster than expected, in perfect shape and fit like a glove. Thank you!

Date of experience: August 28, 2024
Pennsylvania
2 reviews
0 helpful votes
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The roll bag is way better than the Harley Davidson roll bag I had on the bike. Better built and quality.

Date of experience: August 28, 2024

Easy to navigate web site and have the part in stock
February 17, 2024
Previous review

Easy to navigate web site and have the part in stock.

Date of experience: February 17, 2024
Pennsylvania
1 review
0 helpful votes
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Great value
September 8, 2024

Quick shipping, battery was easy to assemble and charged. I will definitely make purchase with J&Pcycles again.

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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Arrived on Time
September 7, 2024

Part arrived on time, My only complaint is there were no install instructions. I went to the manufactures web site & found the install instructions by typing in the part number. The part fit well & seems to work right.

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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Im a first time customer.
September 7, 2024

It was easy ordering, fast shipping,and the Correct parts which is Awesome.

Date of experience: August 28, 2024
Texas
1 review
0 helpful votes
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Great
September 7, 2024

Easy to use website.
Great selection to choose from!
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Date of experience: August 28, 2024
Massachusetts
1 review
0 helpful votes
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Parts for 06 cvo fatboy
September 7, 2024

All the parts were as described and were received in a timely manner. Good quality

Date of experience: August 28, 2024
Florida
3 reviews
0 helpful votes
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Swing arm bushings
September 7, 2024

I've got ******* miles on my bike and figured it's time to change the bushings and found them at JP cycles easily ordered them and got them quite quickly, good job jp cycles!

Date of experience: August 28, 2024
Canada
1 review
0 helpful votes
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Engine gaurd
September 7, 2024

Easy to order delivered on time great price excellent quality looks great

Date of experience: August 28, 2024
Florida
1 review
0 helpful votes
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Quick shipping.
September 7, 2024
Updated review

Shopping and check out were fine. When I went to verify through GOVX it kicked me off the site. Just need to fix that. Please fix that.

Date of experience: August 28, 2024

Shopping and check out were fine
August 27, 2024
Previous review

Shopping and check out were fine. When I went to verify through GOVX it kicked me off the site. Just need to fix that.

Date of experience: August 17, 2024
Arizona
1 review
0 helpful votes
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Wrong Product
September 7, 2024

Sales guys said the adjustable passenger foot pegs would fit my bike, so I bought them for my GF. Will not fit a CVO, even though I told the guy it was a CVO!

Date of experience: August 28, 2024
New Jersey
2 reviews
0 helpful votes
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Quick, easy
September 7, 2024

Needed new tires for the bike. Wasn't sure about one aspect so I called and got a real person and within thirty seconds they had me straightened out. Great customer service!

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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Satisfied
September 7, 2024

Very satisfied fast shipping parts are what they claim to be and fit properly thanks

Date of experience: August 28, 2024